Fujitsu Helps Hydro Achieve a Strong ICT Basis for High Quality Infrastructure Services
Fujitsu today announces its re-selection by Hydro, one of the world’s leading integrated aluminium companies, to develop and deliver a next-generation ICT landscape of outsourced infrastructure systems and services. This will enable Hydro to continuously improve its business performance while at the same time maintaining its reputation for industry-leading innovation and sustainability.
As part of the agreement, which extends the original contract that was signed in 2010, Fujitsu will provide end-to-end ICT services both on-site and remotely across all Hydro’s business areas, covering server hosting and administration, PC, LAN, storage systems, 24/7 multilingual service desks, application hosting and collaboration systems. Hydro’s main objectives are: to increase quality and flexibility of ICT infrastructure services by utilizing standardized Fujitsu solutions, to continuously improve ICT infrastructure services and to proactively develop new ICT services.
With activities in more than 50 countries on all continents, the Norway-headquartered Hydro is a global aluminium company with production, sales and trading activities throughout the value chain1, from bauxite, alumina and energy generation, to the production of primary aluminium and rolled products, as well as recycling.
Hydro has chosen to partner with Fujitsu, because it shares Fujitsu’s view that the future of the workplace is about providing a seamless, reliable, productive user experience with ease-of-use, flexibility and built-in choice, regardless of the user’s devices or location, as outlined in the Fujitsu Technology and Service Vision. Fujitsu offers global customers such as Hydro a mixed delivery model providing the optimal combination of on-site and state-of-the-art Global Delivery Centers to address customers’ specific needs from a single supplier, but without restricting future choices due to supplier lock in.
To help Hydro achieve its ambitious goals, Fujitsu is providing long-term, end-to-end service desk and workplace services. The solution for Hydro combines local delivery and Global Delivery Centers including a multilingual Service Desk based in Lodz, Poland, Remote Infrastructure Management in Delhi, India, as well as Data Center Services and Service Delivery Management from Helsinki, Finland.
Jo De Vliegher, Chief Information Officer, Hydro
Hydro is moving more towards the cloud because it provides the company with the flexibility we need as a global business. At the same time we need to strengthen specific services within particular business areas or locations. Hydro is thus seeing a clear need for a strong mix between cloud and on-premise, global and local In extending our long-standing partnership with Fujitsu to deliver ICT services, the company stands out among the competition as having an innovative and consistent approach, clear global strengths, and a very good understanding of our business and requirements.”
Conway Kosi, Head of Nordic, Fujitsu
“Hydro is a world-leader in its field with a visionary approach to business and sees ICT as a strategic enabler. This contract renewal is an acknowledgement of Hydro’s confidence in Fujitsu’s ability to provide world-class ICT services and underpins our position as a leading Nordic and global IT provider. It enables us to help our clients innovate and redesign their business operations and creating growth on both the top and bottom line of their business.”
Notes to editors
1 The Aluminium Lifecycle
- Production steps
Aluminium production is a time-consuming and energy-intensive process. But once the aluminium is made, it can be recycled over and over without losing its superb qualities.
- Bauxite mining
About 7 percent of the earth’s crust is aluminium, making it the third-most abundant element after oxygen and silicon. Aluminium production starts with the raw material bauxite.
- Alumina refining
Aluminium oxide (alumina) is extracted from bauxite in a refinery. Alumina is then used to produce primary aluminium.
- Primary production
It is crucial to us to minimize the environmental impacts of aluminium production. At the same time, Hydro develops products that can reduce the environmental burden when they are in use.
Hydro is a leading supplier of extrusion ingot, sheet ingot, foundry alloys and high-purity aluminium with a global production network.
Recycling is very important to sustainable development. It allows resources to be saved and waste to be reduced.
Lasse Högström, Head of Managed Services and Field Services
Tel. +358(0)45 7880 1627, E-mail: email@example.com
Jo De Vligher, Chief Information Officer
Tel. +47 97078657, E-mail:firstname.lastname@example.org
Rita Nõu Marketing Manager, Nordic
Tel. +46 (0)70 7937874 Email: email@example.com
Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 162,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.8 trillion yen (US$46 billion) for the fiscal year ended March 31, 2014. For more information, please see http://www.fujitsu.com.
About Fujitsu CEMEAI
In Continental Europe, the Middle East, Africa and India, Fujitsu is the leading IT infrastructure provider with a presence in all key markets serving large, medium-sized and small businesses. The company offers a full portfolio of IT products, business solutions and services, ranging from workplace systems to datacenter solutions, managed services, and cloud-based software and solutions. In CEMEA&I Fujitsu employs approximately 13,000 people and is part of the global Fujitsu Group. For more information, please see: ts.fujitsu.com/aboutus.
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Date: 24 October, 2014