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  5. The new Managed Private Cloud Service enables HM Revenue and Customs to increase performance, productivity, and resilience

The new Managed Private Cloud Service enables HM Revenue and Customs to increase performance, productivity, and resilience

"The new Fujitsu cloud platform delivers an increase in performance, leading to increased productivity and reduced user frustration. The Fujitsu cloud service is also much more resilient, ensuring optimal uptime."

HMRC’s National Insurance and PAYE service has transitioned to a virtual estate, consolidating onto one 7.5TB database running on the Fujitsu private cloud platform.

Customer

HM Revenue and Customs is the UK’s tax, payments and customs authority, responsible for collecting the money that pays for the UK’s public services and helping families and individuals with targeted financial support. With 50 million customers, 60 thousand staff, and £575 billion in tax receipts to collect, HMRC is in the middle of probably the biggest transformation in its history.

Challenge

Based on legacy databases, HMRC’s NI and PAYE infrastructure had become increasingly costly and difficult to scale. The 7.5TB of data, essential to approximately half of the UK government’s £575 billion tax receipts, was fragmented across 36 instances, hampering HMRC’s cloud strategy, and its ability in ‘Making Tax Digital’.

Solution

HMRC chose Fujitsu, working in partnership with Accenture and Capgemini, to migrate 99 million accounts supporting up to 17,000 users to a new database, while at the same time consolidating it to a single instance and securely re-hosting it in a virtualised private cloud environment, without affecting service availability.

Benefit

  • Ensures minimal business disruption and data quality thanks to Fujitsu and HMRC working to Agile principles to co-create custom tooling and a separate migration platform
  • Increases geo-resilience and fault tolerance providing greater availability. The migration was largely seamless and took place over a single weekend
  • Fujitsu’s secure private cloud quickly adapts, scaling to HMRC’s changing business requirements and demand

Télécharger

CS_2018Apr_HMRC_CloudMigration (1.54 MB )