Skip to main content
  1. Home >
  2. A propos de Fujitsu >
  3. Case Studies>
  4. City of Tampere achieves a high level of IT Services by implementing Fujitsu Patja and Sohva service operating models

City of Tampere achieves a high level of IT Services by implementing Fujitsu Patja and Sohva service operating models

"ICT solutions play an important role in our work, enabling city operations as well as helping develop better services for the municipal citizens."

Jarkko Oksala, CIO, City of Tampere

The customer

Tampere is the third largest city in Finland and the largest inland center in the Nordic countries. Currently there are close to half a million inhabitants in Tampere and its neighboring municipalities. Tampere is located 100 miles north from Helsinki, the capital of Finland, and is one of the three most rapidly developing regions in the country. The city is a center of leading-edge technology, research, education, culture, sports and business.

The challenge

City of Tampere needed to move from a fragmented IT infrastructure and support model to a unified operations model in order to improve the efficiency of its services.

The solution

Fujitsu provided extensive IT services in accordance with Patja and Sohva service operating models to the City of Tampere and its neighboring municipalities.

The benefit

  • Standardized operations across the IT environment
  • Unified support processes and practices
  • Enhanced end-user experience
  • Improved cost efficiency
  • Increased availability of services
  • Cost-effectiveness through pre-installations of software

Télécharger

Read the full City of Tampere case study (187 KB/A4, 2 pages)