Organic fine chemicals manufacturer KemFine Oy and ICT services supplier Fujitsu Services Oy have renewed their agreement on ICT managed services known as the Patja services in Finland. The agreement spans three years.
The Patja collaboration of these two companies dates back to 2005. The services cover approximately 140 workstations, 12 servers as well as data communications, product services, mobile and telephony services.
”There was a positive atmosphere in the renewal negotiations. It’s important for us to have one supplier who provides us both data and telecoms solutions as an end-to-end service. We’ve been happy with Fujitsu’s managed services model and overall service performance. Fujitsu’s regional centre in Vaasa brings the Patja service close to the users, which is vital”, says financial manager Riitta Kangas of KemFine.
"We hardly touched the agreement text. Only some minor further specifications were made to service levels, and service processes were aligned with the ITIL best practices”, Riitta Kangas says.
For further details, please contact:
Quality control manager Jouko Kujala, KemFine, tel. + 358 46 8760 550
Regional manager Jari Lehtineva, Fujitsu, tel. + 358 40 591 6011
KemFine Oy provides world-class, confidential and exclusive custom manufacturing and services across three business segments: Agrochemicals (intermediates and active ingredients), Pharmaceuticals (regulatory starting materials and advanced intermediates under GMP), Specialties (intermediates, finished products, effluent treatment and site services). Custom manufacturing consists of more than 90 per cent of the company’s production that goes almost entirely to export. KemFine has its head offices in Helsinki while production and process development is located at Kokkola. Kemfine also has a chemical manufacturing plant in Grangemouth, Scotland, employing in excess of 250 people. The company’s net sales for 2008 totalled more than 100 million euros and it employed 185 people in Finland. Read more at: www.kemfine.com.
Date: 17 maaliskuu, 2009