Turku, the fifth largest city in Finland, renews its web service in collaboration with Fujitsu Services Oy. The solution is built on NetCommunity, a communications solution developed by Fujitsu, which it delivers as a service, and besides technical platform it includes availability and user support services. The agreement is worth over two million euros.
The project that was initiated two years ago has now reached the launch of its first phase. The services and contact information have now been gathered under new types of sections with the aim of making the web site easier to use. The project as a whole will be completed in 2007.
At the initial phase there are some 150 city employees who produce content to the site. After two years, once all administrative branches have deployed the system, there will be altogether some 500 content producers.
"A good web site is of great importance to any city, as citizens living in today's information society increasingly expect to be able to take care of routine business on the web. Besides providing good service one of the goals for the city of Turku is to build collaboration across administrative boundaries. The new web service combines two elements, better customer service and increased efficiency. That's an important factor in developing the city's public services", says Armas Lahoniitty, City Manager.
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Date: 23 kesäkuu, 2005