Services
The core of designing and developing our ICT solutions is in customer-orientedness, customer knowledge and achievable and measurable benefits.
Fujitsu provides companies with turn-key solutions that are constantly developed and supported throughout their lifecycles. The company supplies solutions that enable business benefits, streamline business operation and bring cost savings. It offers hardware environment, data communications and their monitoring and management. Applications can also be provided as a service.
Patja operating model
The spearhead product in Finland is Patja – a managed IT infrastructure outsourcing model that has reached almost a legendary status – whereby Fujitsu assumes overall responsibility for the customer's information and communication technology: its availability, information security, processes and up-to-date technology.
The Patja IT infrastructure manages desktops, servers, information security, data networks, e-mail and personal tools, helpdesk services, skills development and service management. All used methods, tools and metrics are proven in numerous projects in various industries and companies of different sizes. Patja is easy to get and deploy. All it takes is agreeing on the basics: what functions included, what service level, what information security level, at what cost.
The Patja telephony services incorporate mobile phone services, switchboard services, fixed phones and subscriptions, a wide range of user services as well as an interface to the Internet, firewall, remote use and private network.
Additional Patja services include data centre, data communications, communications, technology and information security services.
Sohva operating model
Sohva application partnership offers an operating model for acquisition and development of routine applications. Sohva covers the entire application lifecycle from development and management to support. It increases business agility and enables competitive pricing without long-term commitment. An efficient partnership model guarantees industry and customer knowledge.
Application support provides assistance to users in problem situations and guidance in everyday questions. Application management and further development guarantee consistent application availability, and the development of required services in accordance with business needs.
New application solutions are produced in application development projects. They are either tailored to customer's needs or built on enterprise software.
The Sohva resource services offer a flexible means to allocate resources for development projects and daily IT management activities.
Other services
Fujitsu's other services consist of specialist and continued services, mobile work solutions, operational applications, data management solutions, information security solutions and product deliveries.
