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Data Sheet Fujitsu Support Pack Hardware
English, German
ProActive Support - Attachment to the Data Sheet Support Pack
English, German
Data Sheet Fujitsu ServiceContract Hardware
English, German
Data Sheet FUJITSU ServiceContract for Oracle SPARC Enterprise Server
English, German
In case faulty data media (hard disk drives, SSDs, UFM-Devices or SATA-DOMs) cannot be repaired and need to be replaced, the exchanged device usually has to be returned to the manufacturer. But what happens with the company-confidential data stored on the faulty device?
With the HDD retention option, the exchanged device remains the customer's property. This ensures that company-confidential data won't leave a company.
Regarding the availability of the HDD retention option see Product Support Services at a Glance