Beverage company Oy Hartwall Ab and Fujitsu Services Oy have signed a three-year framework agreement on IT infrastructure services. The aggregate of services incorporates Patja IT infrastructure services and agreements on server availability, application services and project operations.
The co-operation between Hartwall and Fujitsu began in 1999.
”Fujitsu has proven its ability to provide services with high standards and reliability. Our collaboration has evolved over the years and built up trust between us," says IT Director Ritva Korte of Hartwall.
”When negotiating the renewal agreement we set mutual development goals to streamline the services and thereby also make them more cost-efficient and business-driven. Improvements will soon be seen in forecasting processes, supply chain management and business-driven service measuring. The purpose is also to enhance the efficiency of the technical environment through server virtualisation, for example," Ritva Korte continues.
In 2002, Hartwall merged with the British brewing group Scottish & Newcastle. Along with the acquisition of Scottish & Newcastle by Heineken and Carlsberg, the ownership of Hartwall was transferred to Heineken as per 29 April, 2008.
”The changing of ownership put some pressure on us to finalise this agreement. It's important for us be able to ensure well-oiled services during the transition period and to continue developing this proven partnership model further," says Director Matti Seppänen of Fujitsu.
As examples of the above-mentioned development areas Seppänen mentions the gradual adoption of a standardised Patja service model, enhancing proactive application monitoring, and exploitation of the printing service.
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