Finland's leading private health care services provider Suomen Terveystalo Oyj and ICT services provider Fujitsu Services Oy have entered into a collaboration agreement on IT infrastructure services, applying Fujitsu's Patja operating model.
The Patja managed services will encompass all in all some 3,000 desktops at more than 150 Terveystalo clinics in Finland. In addition to availability and on-site support services, the agreement includes mobile services, server maintenance, product services and license management services. Along with the agreement, two IT experts will transfer from Terveystalo to Fujitsu's payroll.
"We were looking for a desktop and server services provider last spring. There was a twist in the process in the summer, when Terveystalo acquired Medivire Occupational Health Services. An integration project of our operations is still under way, and a uniform IT infrastructure is crucial for a successful merge," says CIO Juha Wilkman of Terveystalo.
”The lifecycle of our old POS system is coming to an end. We sent out requests for proposal last spring, among which Fujitsu's system was considered the most appropriate for our needs. The most decisive criteria for us were compatibility to Finnish service station environment, comprehensive service network; well-oiled hardware maintenance service and software support. Our technological requirement was EMV chip card capability. In addition, the system would have to be compatible with our current service station environment," says Project Manager Antti Kettunen of St1
"Medivire has a newly signed Patja agreement with Fujitsu. These managed services answer our needs perfectly, and we have been informed of Medivire's previous positive experiences with Fujitsu's services. They largely sealed our decision to expand the agreement to cover the entire group," Wilkman says.
The Patja agreement, which was signed at the beginning of November, ignited extensive development and start-up projects to entirely replace some of the desktop environment, to standardise all desktops and the group's IT solutions. The number of servers will be mapped out in a consolidation project and their operations will be integrated and brought into a controlled environment. Terveystalo will be increasingly acquiring its server capacity as service, which will essentially reduce the need for in-house servers.
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