ISO Quality
At FME, quality has from the earliest days gone beyond product specifications, to encompass organisation-wide policies and objectives. Each process and procedure is clearly defined, from design-in to production and logistics, through to business planning and back-up capacity options, with customer expectations and continuous improvement at the core of its objectives.
Formal quality management systems were established in 1994, with the aim of continuously monitoring, improving and auditing quality to maintain the high standards customers expect. Since 1994, FME’s quality management systems have been recognised according to ISO 9001. Current certification is to ISO 9001 : 2008 standards.
Beyond quality management, FME is commited to achieving excellence in all its business operations by working towards recognition within the EFQM Excellence Model. Committed to Excellence status was achieved in 2006, following self-assessment of continuous improvement programmes against the nine criteria of the EFQM Excellence Model, and independent validation of those programmes.
What is more, the high reliability of FME products, together with the skills of our solutions-focused teams, means we are able to fulfil even the most stringent customer requirements. Just one example: products for automotive applications are developed and produced to satisfy the requirements of ISO/TS 16949 quality standards. The quality program in FME is on-going and continues to strive for new levels of customer satisfaction.
Fujitsu Microelectronics Europe - Committed to Excellence
