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TeamPoS® 3000 XL
Video
Driver
Installation
and Setup
Table of Contents
2. Loading the Extreme
Graphics Driver
3. Video Display
Configuration (Multiple Displays)
4.2. Display_Select Set
Video Mode Utility Installation and Setup
1. Overview
This document describes the process of loading the graphics driver for the TeamPoS3000 XL. This process is not needed when the Operating System is preloaded by FTXS or loaded from the FTXS Recovery CD, as the video driver is pre-loaded and pre-configured for analog and DVI displays in Clone video mode. This process is only needed when the system integrator is loading their own copy of Windows, or the video driver needs to be re-installed.
Figure 1
TeamPoS3000 XL utilizes the on-motherboard Intel 855GME
chipset, which supports dual-head video. There are 2 video connectors on the
controller backplane: analog and DVI.
2. Loading the Extreme Graphics Driver
During first time boot up a number
of pop ups will be displayed indicating the computer has found new
hardware. Cancel out of any driver
installation and wait until all the devices are identified. It may take two minutes on initial boot up
before the system has found all the new hardware and is ready to install new
drivers.
Figure 2
-
Locate
the Extreme driver folder and double click on the driver. The current driver install package at release
is win2k_xp1418.exe, but it is quite possible the driver will be updated
throughout the life of this product.
Insure you have the latest driver before loading.
Figure 3
-
When
the “Intel® Chipset Graphics Driver Software” screen appears, click “Next”.
Figure 4
-
At the
Welcome screen, click “Next”.
Figure 5
-
The
License Agreement will then be displayed.
Click “Yes” to continue the
driver loading.
Figure 6
-
When
driver installation has completed, select “Yes,
I want to restart my computer now” and “Finish”
to exit.
-
Note: Once the restart is performed the Graphics
Driver will only set up one screen. Also, resolution may need to be configured
to optimal settings for the display type. If dual displays are used, follow the
procedure listed in Video Display Configuration (Multiple Displays).
Figure 7 - Device Manager showing dual video adapters
- This completes the installation of the video drivers.
3. Video Display Configuration (Multiple Displays)
Use the Intel Extreme Graphics video setup utility to manage video
settings. The utility can be launched
from the Control Panel by double clicking on the Intel Extreme Graphics icon,
or the similar tray icon. When the Intel
Extreme Graphics 2 for mobile screen is displayed select the configuration
desired and click “Apply”. The screen below
shows the Extended Desktop option selected.
Figure 8 - Extreme Graphics Configurator Display
This screen enables display(s) configuration set up. The display must be
attached and powered on for the display type to be presented as a configuration
option.
Graphics modes, such as single, extended, etc., can be manipulated from
this screen. Display properties, such as resolution, can be found by clicking
the Display Settings tab on the left
navigation pane.
Note the entries under the Single
Display area in the picture above. Three displays are itemized, Monitor, Digital Display, and Notebook.
This is what is seen when the TeamPoS3000
XL high-end controller is configured with both DVI and analog connected
displays.
·
Monitor refers to the display connected via the analog (VGA) connection.
·
Digital Display refers to the display connected via the digital
DVI connection.
·
Notebook refers to the LVDS (Low Voltage Differential Signaling) display
connection that is used with the TeamPoS3000
XT All-In-One units. The Notebook display type
is itemized even though no display device is attached because the internal
circuitry to drive this display is always present in the Intel Chipset. This is
the method typically used in notebook/laptop configurations, and used in TeamPoS3000 XT All-In-One units.
After the driver has been loaded and configured to meet customer
requirements, verify the display adapters are loaded properly by going into the
device manager and opening up the Display adapters. If two displays are being
used there should be two Graphics Controllers loaded as shown in the picture
below.
When the desired video mode is setup, proceed to install and run the Display_Select set video mode utility as described in the following section.
4. Display_Select Utility
4.1. Background
Figure 9 - TeamPoS3000 XL
TeamPoS3000
XL utilizes Intel's 855GME chipset, which supports multiple video
channel output. This chipset is typically targeted at the notebook computer
market. It is used in TeamPoS3000
XL because of its dual-monitor capability. Either analog or DVI
monitors can be utilized in single or dual configurations on TeamPoS3000 XL.
This section discusses video
management under Microsoft Windows ® operating
systems.
Intel's Extreme
Graphics video driver is used for video display. Display can be configured for:
- single display, either analog
or DVI,
- dual display, one analog and
one DVI monitor, in "Clone" mode where the same display is
presented on both monitors
- dual display, one analog and
one DVI monitor, in "Extended" windows mode.
At system
start-up, the Extreme Graphics video driver determines the physical display
devices, analog and/or DVI, attached to the TeamPoS3000 XL. If the
physical configuration has changed from the previous session, either due to
accidental cable removal, or intentional re-configuring, less than desirable
conditions may result.
For
example, if the TeamPoS3000
XL is configured with a single DVI
display, and the system is shut-down in this configuration, and for some reason
the DVI display cable is removed, and the system restarted, the result would be
no display. If the error condition is recognized and the system is shut-down,
the DVI cable reconnected, and system restarted, the result will be a dark,
blank screen with no easy way to recover the video.
This is due to the
fact the Extreme Graphics driver reverts to default "Notebook"
video mode when this error condition is recognized, since this driver typically
targets the notebook market. This condition persists across system cold or warm
restarts.
To mitigate this
situation, TeamPoS3000
XL is supplied with the Display_Select utility to set the video
mode, and restore the desired video configuration should problems occur. It
only needs to be run once, after final video configuration is set. This state
is saved.
A companion utility
program, SetDisp, runs at Windows
start-up and compares the current video state with the saved state. If it detects
a difference, SetDisp manipulates the video configuration to mitigate a failed
video condition if a display (but not the expected primary display) is still physically
connected. When this is the case, that
is the previous secondary display is still attached, SetDisp.exe displays a
"Bad video configuration" pop-up message to alert the user to
the condition, and makes an associated EventLog entry (see figures below).
Figure 10
Figure 11
When the system is
shut-down, and the physical display connects re-attached to the
"saved" state, SetDisp.exe will, on the subsequent system start-up,
change the displays back to the "saved" configuration. This change
may take a few moments after the desktop loads depending on other start-up
process.
Following are
example scenarios and screen shots:
4.2. Display_Select Set Video Mode Utility Installation and Setup
Figure 12
To install the Display_Select utility, navigate to the folder location containing the Set Video Mode install.bat file. In this example, the folder is c:\TeamPoS3000_Software_Support\Drivers\Mother Board\Extreme Graphics\Set Video Mode.
Two installation bat files are supplied. Install.bat is targeted to the TeamPoS3000 XL. Install_KIOSK.bat is for the TeamPoS3000 XT All-in-One system.
Select and run the file install.bat.
Figure 13 - Starting the Display_Select utility
The Display_Select utility program has been added to the Start Menu, and the SetDisp.exe program added to the system to run automatically at system start-up.
Select and start the Display_Select utility from the Start Menu.
Figure 14 - Display_Select options screen
The Display_Select utility presents a single, simple screen.
Select the desired video mode from the list provided, and click "Register". The video mode is now saved and will be used by SetDisp.exe as the benchmark comparison at system start-up.