December 2009, Fujitsu OCA Newsletter

Announcements

New Service Skus & Multi-Year Skus

Fujitsu Computer Products of America, Inc. is pleased to announce that starting December 1st, 2009 we are adopting a new per model service sku structure. These new service skus present a different sku configuration, multi-year options and select adjustments pricing. All pre-existing Fujitsu Imaging Service skus that were available by segment will be phased out effective November 30th, 2009. We appreciate your cooperation in helping us deploy our new per model service sku structure.

Click here to read the announcement

Click here to view the list of new service skus

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Partner Rewards Program

Please see the new list of eligible sku's and trade-in program matrices which now reflects the new service sku's. This is effective from December 1st - December 31, 2009.

Click here to view the announcement

Click here to view the eligible sku list

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Government/Education Instant Rebate Program (December 1 - December 31, 2009)

Please see the updated Government/Education instant rebate program price list with the new service skus. Please note that this pricing is effective December 1, 2009.

Click here to view the updated program list

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Updated Fujitsu Scanner Price List

Click here to view the latest updated pricelist

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Updated Trade-in Program matrix - December 2009

Here is the Trade-in program matrix updated with the new service skus. Please note that this pricing is effective December 1, 2009.

Click here to view the updated trade-in program matrix

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ISV of the Month -
Drivve

Drivve is proud to be the Fujitsu ISV of the month! The team at Drivve is committed to designing powerful yet easy-to-use image capture and document management solutions that improve business processes by giving clients unprecedented control over their information. The combination of Drivve | Image and Drivve | DM creates a complete, self-sufficient Ecosystem that redefines the document imaging / management space.

Drivve | Image Fujitsu edition is designed specifically for Fujitsu's big-performance fi-6010N network scanner with a little footprint.

Drivve | Image

A user-friendly set of feature-rich, customizable tools for capturing, processing and distributing document images. It covers a broad spectrum of a business's imaging and workflow needs by bringing comprehensive functionality, deep integration capabilities, and exceptional ease of use right to the control panel of the Fujitsu fi-6010N network scanner. For non embedded .Fujitsu devices, Drivve | Image Autoroute Edition is a hot folder solution that enables users to process scans server-side and automate workflows while using a variety of scanners.

Using the Drivve | Image administrative panel, organizations can quickly and easily configure scan profiles based on established business processes that will help users control the flow of documents with a simple 3-step process: input, processing, and output. End users can complete complex automated tasks with the touch of a single button on the device control panel.

Drivve | DM

A robust, yet streamlined web-based document management system. It pushes Web 2.0 technologies to their limit to make your organization's vital information accessible from anywhere (through all major browsers) and create an enjoyable, highly efficient user experience. Full control from any computer, your Fujitsu fi-6010N, all the way out to the iPhone, document management has never been so easy and efficient.
Drivve's combination of feature-rich, customizable tools are ideal for the variable SMB market. It offers a solutions "toolbox" that gives administrators and users flexibility for creating real, on-the-fly solutions optimized for particular tasks at any level of complexity. For information on hands-on demonstrations in your area as well as vertical market webinars, stay tuned to the Fujitsu newsletter.


To learn more, visitwww.drivve.com. For reseller information contact info@drivve.com.


Contact & Web Site Information

Technical Support
800-626-4686

INSIDE SALES:

Toll Free
888-425-8228

Don Caruso - Northeast
408-746-7048
dcaruso@us.fujitsu.com

Lloyd Boutavan - West Coast
408-746-7021
lboutavan@us.fujitsu.com

Stephanie Galvan - Gulf States, Great Lakes
408-746-7018
sgalvan@us.fujitsu.com

Frank Tan - Southeast and Latin America
408-746-7017
ftan@us.fujitsu.com

Tommy Tsaboukos - Central
408-746-7144
ttsaboukos@us.fujitsu.com

Niloy Chatterjee- Inside Sales BTA
408-746-6958
nchatterjee@us.fujitsu.com

Andrew Cornell - Sr. Inside Sales
408-746-7073
acornell@us.fujitsu.com

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FUJITSU SERVICE
1-800-301-9475

Your Fujitsu Scanner represents an important investment. The sudden loss of productivity, even temporarily, could seriously affect your ability to meet your commitments. To help alleviate these problems, Fujitsu offers a variety of service programs for users who desire service during and beyond the Limited Warranty.

Please see our service datasheets below for more detailed information, as program changes have been made (effective December 1st, 2009).

* Service is available across the United States, except certain Hawaiian Islands and areas of Alaska.
** 24/7 Service Option is available 24 hours a day, 7 days a week (excluding Holidays) and will be performed on-site within 4-business hours following a TAC verified hardware failure.

Service Description Datasheets for each Fujitsu Service Program are now available! Each document fully describes the service program, how to obtain service, frequency of service, what's covered and what's not, terms, definitions, and more. These datasheets are an excellent tool to set customer expectations and to alleviate any misunderstanding of what was or was not included in a service program.


Enhancements


DISTRIBUTION PARTNERS
Fujitsu Imaging Products Group has 5 authorized distribution partners, they are:

Cranel Imaging
888-732-1233 or www.cranelimaging.com

Ingram Micro
800-456-8000 or www.ingrammicro.com

New Wave Technologies
800-536-5222 or www.newwavetech.com

Tech Data
800-500-0101 or www.techdata.com

Mexico: Compucenter de Mexico
+525-55-211-6662 or http://compucenter.com.mx/

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Fujitsu Scanner & Service Rebates

END USER MAIL IN REBATES October- December 2009

  • Free Readiris Pro V11 software for each ScanSnap S1500M scanner sale
  • Free Readiris Pro V11 software for each ScanSnap S300M scanner sale
  • Free carrying case for each ScanSnap S300, S300 Deluxe Bundle, and S300 Trade Compliant scanner sale

Rebate and Promotions Site

*Subject to change at any time

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Government/Education Instant Rebate Program

The Imaging group of Fujitsu Computer Products of America (FCPA) is pleased to present its new Government/Education instant rebate program. This special program now features a new fixed instant rebate structure per segment and is effective December 1st, 2009 to December 31st, 2009. This new program applies to all Fujitsu Scanners, Service Contracts and ScanAid products. Please click on the link above for the complete announcement featuring a list of eligible and ineligible entities as well as the Government/Education Rebate Schedule.

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Fujitsu Recycle and Trade in Program
Follow these steps below:

  1. Purchase select Fujitsu scanners that are eligible for the Trade-in Program (fi-5530C2, fi-6010N, fi-6670 Series, fi-6770 Series, and fi-5900C scanner) between 10/1/09 - 12/31/09
  2. Complete the Trade-In Form and include a copy of your invoice showing the Fujitsu scanner purchased and, if applicable, the service purchased within the last 30 days. Fax the form and invoice to: Attn: FCPA Trade-In @ (408) 746-6925 or Email to ScannerTradein@us.fujitsu.com, you can also contact your respective Inside Sales Representative @ (888) 425-8228
  3. Fujitsu Computer Products of America, Inc. will contact you regarding your trade-in request, RMA confirmation, and to schedule a pickup at the designated site
  4. Once the trade-in scanner(s) is verified in "good working condition", approval commences with payment reconciliation from FCPA.

For more info visit http://us.fujitsu.com/scanners/tradein

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Refurbished Inventory
The Refurbished Inventory report is updated weekly. Check back every week for the latest updates.

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Fujitsu Products of America, Inc.
http://us.fujitsu.com/fcpa.