EPR-fi49/08
Fujitsu Services

Hartwall and Fujitsu enter into agreement on IT infrastructure and application services

Helsinki, 21st May 2008 — Beverage company Oy Hartwall Ab and Fujitsu Services Oy have signed a three-year framework agreement on IT infrastructure services. The aggregate of services incorporates Patja IT infrastructure services and agreements on server availability, application services and project operations.

The co-operation between Hartwall and Fujitsu began in 1999.

”Fujitsu has proven its ability to provide services with high standards and reliability. Our collaboration has evolved over the years and built up trust between us," says IT Director Ritva Korte of Hartwall.

”When negotiating the renewal agreement we set mutual development goals to streamline the services and thereby also make them more cost-efficient and business-driven. Improvements will soon be seen in forecasting processes, supply chain management and business-driven service measuring. The purpose is also to enhance the efficiency of the technical environment through server virtualisation, for example," Ritva Korte continues.

In 2002, Hartwall merged with the British brewing group Scottish & Newcastle. Along with the acquisition of Scottish & Newcastle by Heineken and Carlsberg, the ownership of Hartwall was transferred to Heineken as per 29 April, 2008.

”The changing of ownership put some pressure on us to finalise this agreement. It's important for us be able to ensure well-oiled services during the transition period and to continue developing this proven partnership model further," says Director Matti Seppänen of Fujitsu.

As examples of the above-mentioned development areas Seppänen mentions the gradual adoption of a standardised Patja service model, enhancing proactive application monitoring, and exploitation of the printing service.

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About Fujitsu Services

Fujitsu Services Oy is the leading Finnish supplier of ICT services to enterprises and organisations. The company’s cutting edge ICT operating models Patja and Sohva facilitate the day-to-day operations of its customers in Finland and abroad by assuming the overall responsibility for the support services, operation and development of the customers' IT infrastructure and operative applications. Fujitsu’s other strengths include mobile work services, electronic services and Microsoft- and SAP-based solutions.

The ICT services company Fujitsu's net sales in Finland for the financial year that ended in March 2007 amounted to 318 million euros. The company employs 2,300 people in Finland and the Baltic countries. Fujitsu Finland is part of the global Fujitsu Group, one of the largest ICT services providers on a global scale. Our specialist network comprises 160,000 employees in 70 countries. Patja and Sohva are Fujitsu Services Oy's registered trademarks. Read more at: fi.fujitsu.com, www.net-lehti.com.

About Hartwall

Hartwall is the innovative leader in the beverage industry. Our product portfolio includes beers, ciders, long drinks, bottled waters, soft drinks and a growing variety of speciality beverages. Through our subsidiary Hartwa-Trade, we also import wines and other alcoholic drinks. Our best-known brands are Hartwall Jaffa, Hartwall Novelle, Upcider as well as Lapin Kulta, Karjala and Foster’s beers. Hartwall has around 1000 employees. Hartwall is part of Heineken N.V. that is the most international brewer in the world. www.hartwall.fi

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