The ICT-Service Center of the Ministry of Justice and Fujitsu Services Oy have signed an agreement on IT availability services.
The five-year agreement covers the computer room services for several systems in the judicial administration as well as their management and monitoring services on 24/7 basis. In terms of the sufficiency of server capacity, the Ministry's ICT-Service Center will be to an increasing extent shifting towards a service-based approach. The availability services will also incorporate specialist services, numerous data communications and information security services as well as support and Fujitsu Push Mail services for mobile phones.
”We appreciate Fujitsu's sophisticated services and excellent service descriptions. Fujitsu has been able to produce clear-cut guidelines, as well as monitoring and reporting procedures. They form a solid basis on which to develop the services further. Besides, we know exactly what we're paying for," lists CIO Kari Kujanen of the Ministry of Justice.
On reviewing the offers, the decisive factors were service levels and economic efficiency.
"Also the life cycle approach and continuity were more accentuated in our decision-making than before. We aim at flexible IT services and high availability throughout their life cycle," says COO Juhani Paavilainen of the ICT-Service Center of Ministry of Justice.
There are in excess of 10,000 IT users at 380 locations in the judicial administration sector. These people work at municipal courts, prisons, legal aid offices, execution offices and prosecutor's offices.
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