Tokio Marine Asia benefits from the new round-the-clock incident resolution enabling furthermore compliance with regulations
"Whether it’s 8am or 3am, Fujitsu is there to manage and support our IT infrastructure. This boosts our productivity and allows us to become more proactive and responsive in the market."
Customer
Tokio Marine Asia is the Asian regional controlling company responsible for business management and support of subsidiary companies in Asian countries, such as Singapore, Malaysia, Thailand, Indonesia and Vietnam.
Challenge
Tokio Marine Group in Singapore wanted to simplify and optimize the management of its core infrastructure in Singapore.
Solution
After careful evaluation, the company chose Fujitsu to deliver technical service desk, system and network monitoring services, infrastructure management and cross-functional services.
Benefit
- 24/7 service ensures incidents are resolved quickly
- Internal resources have been freed to be redeployed more strategically
- Improves security and regulatory compliance