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  4. Welch Foods Takes Business and Applications Services

Welch Foods Takes Business and Applications Services

"Fujitsu understands our business, the software and processes that support it, and provides us with outstanding solutions that rarely require rework"

Dave Jackson, Director of IT and CIO, Welch Foods

The customer

Founded in 1869, Welch Foods, Inc. (Welch’s) is a family-farmer owned company and the leading marketer of Concord and Niagara grape-based products. Welch’s products range from 100 percent juices and juice cocktails to jams, jellies and single-serve products in a variety of shapes and sizes. Welch’s products are sold throughout the United States and in approximately 40 countries around the globe.

The challenge

As a small company with limited resources, Welch’s needed to find better and more efficient ways of doing business to remain competitive.

The solution

Welch’s invited Fujitsu to collaborate on the implementation of Oracle® 11i E-Business Suite, followed by Application Managed Services and, in 2012, the complete business and applications services suite.

The benefit

  • Welch’s has optimized its product portfolio, reduced out-of-stock inventory, and improved promotional effectiveness through more effective IT tools
  • Welch’s has reduced managed service costs by 20 percent, freeing up resources to take on other projects, cover cost increases, and fund ongoing business operations
  • Fujitsu worked with the Welch’s IT department to improve its speed to market, quality of deliverables and overall testing process
  • Through the Fujitsu Center of Excellence, Welch’s also has access to additional expertise and guidance to ensure the company produces the best and most innovative solutions for the company


Download the full Welch Foods case study (201 KB/A4, 2 pages)