恢复解决方案( 笔记本电脑, 台式机 & Tablet PCs )
富士通坚定地支持软件业界反盗版的斗争，确保客户放心地购买正版软件.
在您购买新的富士通PC时，富士通为您提供一个恢复选择方案。当需要恢复预装在您机器上的正版Microsoft® 操作系统时，您可以使用这一恢复选择方案。
所有恢复选择方案都将处理由操作系统文件损坏或更改或硬件故障导致的偶发故障。 这些恢复选择方案绝不会限制您对您的PC添加或删除新硬件和软件的能力，也不会限制您备份操作系统的能力。
由富士通为我们的各种产品提供的恢复介质选择方案是：
- 光盘介质——通常被称为“恢复光盘”。恢复光盘是清晰地标有PC制造商品牌的光盘或DVD光盘， 只能用于您购买的PC上。该恢复介质作为客户所购PC的一部分，包含恢复该PC操作系统所需的全部文件。
所有预装了正版Microsoft Windows操作系统的富士通计算机都在机箱上粘贴了真实性证明标签.详情请点击这里
在使用任何恢复光盘之前，请您仔细阅读下面手册。希望了解恢复过程，请点击这里
如果您对所用PC的系统恢复方案有疑问，请联系：
南京富士通计算机设备有限公司技术服务部
地址: 南京市中央门外东井亭100号
邮编: 210028
服务投诉电话: 5612954转6343 5510745
免费服务电话: 800-828-9383
RECOVERY PROCESS
The Recovery CD contains a backup copy of the 操作系统. The procedure here shows how to perform the recovery options.
For Windows 9x, ME, NT, 2000
- LifeBook 笔记本电脑 with built-in CD-ROM
- LifeBook 笔记本电脑 with PCMCIA CD-ROM
- DESKPOWER with built-in CD-ROM
- Click here for printer friendly version
- 常见问题 for Windows 9x, ME, NT, 2000
For Windows XP
- Reinstall Windows XP from Windows mode
- Reinstall Windows XP by booting from Recovery CD
- Reinstall Windows XP by booting from Recovery boot floppy
- Click here for printer friendly version
For Windows XP
- Reinstall Windows XP from Windows mode
- Reinstall Windows XP by booting from Recovery CD
- Reinstall Windows XP by booting from Recovery boot floppy
- Additional notes for system without Tablet Dock
- Click here for printer friendly version
For Windows 9x, ME, NT, 2000
Note:
- Always backup your important data before perform the recovery.
- Format and recover option will erase your hard disk content including data files. Choose Recover without format will not erase your hard disk content.
- Do not perform recovery unless the 操作系统 encounter critical errors.
- You may use Composite/Driver CD to reinstall device driver or pre-installed program during or after the recovery process.
For Windows XP
Note:
- Always backup your important data before performing the recovery.
- Format or initialize hard disk will erase all your hard disk contents including data files. Do not use this option unless absolutely neccessary.
- Do not perform recovery or reinstallation unless the Windows 操作系统 encounter critical errors.
- You may use Composite/Driver CD to reinstall device driver or pre-installed program after the recovery process.
For Windows XP Tablet PC Edition
Additional notes for system without a Tablet Dock:
If your system does not come with a Tablet Dock, you can use either of the following methods to perform recovery.
- Hard disk second partition
- USB CD-ROM
- PCMCIA CD-ROM
Always uses hard disk second partition as first choice as it does not require any additional hardware. However, if you does not have a second partition or a Tablet Dock, you may perform recovery using other methods.
Setup Instructions for using Fujitsu USB CD-ROM/RW drive to perform recovery from CD ( for model without a Tablet Dock )
Requirements:
i) USB Boot floppy 驱动器
ii) USB keyboard
iii) USB CD-ROM
Since ST4110 only has 2 USB ports, only 2 USB devices can be used at one time. At initial setup, use your tablet PC navigation key ( to make selection ) and enter button to simulate key press.
 PC Navigation Key |
 Enter Button |
- Connect only the USB boot floppy and USB CD-ROM at either ports
- Boot up system using Tablet PC Recovery boot floppy
- Use navigation button to select RECOVER USING FUJITSU USB CD-ROM or other USB CDROM
- Press enter Button (ent) at your tablet PC when prompted to press Entere)
- Windows installation continues by copying the filesf)
- Observe when file copy is going to complete ( at about 95% ), and after copy finish, unplug USB boot floppy immediately and plug in the USB keyboard. From there onwards, use the USB keyboard.
If you have an IR Keyboard
Above step is not necessary if you have an IR keyboard as IR keyboard does not occupy any USB port.
Using other third party CD-ROM
If you have other third party CD-ROM, replace your CD-ROM DOS device driver in the following line in config.sys
DEVICE=A:\USBCDROM\USBCD.SYS /D:OEMCD001
常见问题 ON RECOVERY CD
1.0 General Questions
- What is Recovery CD?
- What options are available?
- Under what circumstances recovery process need to be carried out?
- Pre-cautious before performing recovery
- What to do when you encounter CD media error?
- What information should I provide for questions relate to Recovery CD
2.0 Advanced Questions
- What do you mean by bootable CD?
- What shall I do to use the Recovery CD to boot up the system?
- Boot floppy for B or P 系列
- Can the Recovery CD support multiple FAT32 partitions?
- What should I do with my application if I choose Recover without format options?
1.0 General Questions
This section contains basic and general questions on recovery solution.
1. What is Recovery CD?
The Recovery CD contains a copy of 操作系统 preloaded with your computer. It is used to restore your 操作系统 files.
2. What options are available?
When you start recovery process, there are two options to choose.
- Recover without Format
- Format and Recover Hard 驱动器
Option a is selected by default and it will not erase the content of the hard disk.
Option b is destructive and will erase all the content on the hard drive.
3. Under what circumstances recovery process need to be carried out?
You only need to perform recovery when you encounter critical 操作系统 failures. The following are check list to help you troubleshot
the problem before attempt to perform recovery:
- Software or application errors- Check your software/application user's manual or documentation to find out the error messages. Remove the particular application and do a clean installation may help. If it is a third party software, consult your vendor or look for latest information or patches from the vendor's website.
- Driver not installed properly or accidentally deleted-Try to re-install the driver. Check the information in the driver CD or check the website for latest driver updates.
- Minor 操作系统 error and you are able to use the system - Contact Fujitsu service center for technical advice.
- Your system is infected by virus-Use the anti-virus program to clean the virus. Note that performing a recovery process on a virus-infected hard drive is not the correct measures to remove viruses.
4. Pre-cautious before performing recovery
Always choose Recover without format option when you perform recovery. This will ensure the data in the hard disk is retained.
Back up your important data into external media will also help you if you select the wrong options.
5. What to do when you encounter CD media error?
If the system have difficulties to access the data on the Recovery CD or recovery process halt before it restore all the system
files, it indicates the possibilities of CD media error. When this happen, contact Fujitsu service center for further actions.
6. What information should I provide for questions relate to Recovery CD ?
Please quote part number on the CD or the Media ID in the MediaID directory from the CD.
2.0 Advanced Questions
This section contains specific questions of Recovery solution.
1. What do you mean by bootable CD?
A bootable CD enables you to boot from CD-ROM instead of hard disk or floppy disk. Except PCMCIA CD-ROM, all Fujitsu supplied
CD-ROM are bootable.
2. What shall I do to use the Recovery CD to boot up the system?
When you start your system, press F12 to select the boot device or press F2 to access BIOS setup screen to change the boot
sequence.
Note:
When you access BIOS setup, do not alter the settings other than boot sequence.
3. Boot floppy for B or P 系列
For B or P Series, you need a boot floppy to access the Recovery CD in the PCMCIA CD-ROM. The boot floppy has device drivers
configured for Fujitsu PCMCIA CD-ROM.
The boot floppy can be obtained from Composite CD/Driver CD /Life_Options/Ext_CD-ROM/ directory. For recent purchase, a recovery boot floppy is supplied with the system. If your system come with recovery boot floppy, please use it when you perform recovery as it contains the latest updates.
4. Can the Recovery CD support multiple FAT32 partitions?
Yes. If you have specific reasons to do so, you can create multiple partitions on your hard disk and perform recovery. The
first active partition is the default partition for files restoration.
Note:
*Recreate a partition will always destroy the content of the hard disk. Do perform backup measure if you want to retain your
data files.
* Windows NT does not support FAT32.
5. What should I do with my application if I choose Recover without format options?
You should uninstall your application before perform this step. This is to make sure the Windows registry is clean or fresh.
After the recovery process complete, re-install your application.
