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CSR Activity Targets and Achievements

The Fujitsu Group conducts CSR activities in line with 5 priority issues, with the aim of meeting its medium-term targets for 2020.

Level of Performance Achieved plan targets Not all plan targets were achieved and some issues remain to be addressed Plan targets have not been achieved

Basic CSR Management

Targets and Achievements
Category FY 2013 Targets FY 2013 Performance   FY 2014 Targets Medium-Term Targets (FY 2020)
Promoting CSR Activities Across the Group
  • Create improvement process suggestions for issues identified in FY 2012, and extend these across Group companies.
  • Positioned "human rights" and "labor practices," including our supply chain, as issues to address immediately and began measures toward conducting human rights due diligence.

Achieved plan targets

  • Commence governance efforts across the group in order to promote CSR activities.
  • We have CSR management processes in place across the Group and implement CSR initiatives in line with global standards, including those for value chains.
Implementing the PDCA Cycle Based on Our Vision
  • In Fujitsu's business vision, reflect those areas in which Fujitsu will address resolution of social issues through its business.
  • Defined "a safer, more prosperous and sustainable society" as the target social ideal in the Fujitsu Technology and Service Vision.

Achieved plan targets

  • Promote top management's vision globally and strengthen platforms for ensuring understanding of the vision inside and outside Fujitsu.
  • We work continuously to bring our CSR efforts to the next level by setting shared short and medium-term targets for the entire Group and utilizing the PDCA (plan, do, check, act) cycle.
  • Implement measures to promote the use of guidelines mentioned at the left.
  • Updated explanations within the guidelines.
  • Reassess the design of the CSR vision based on global standards.
CSR Penetration and Execution
  • Start disseminating information within and outside the company using SNS.
  • Posted to Fujitsu's Facebook page and our internal magazine information related to CSR initiatives.

Not all plan targets were achieved and some issues remain to be addressed

  • Further strengthen communication of information using websites inside and outside Fujitsu, as well as SNS.
  • Fujitsu Group employees take it upon themselves to promote CSR with a comprehensive view to economic, environmental, and social dimensions.
  • Hold study sessions and workshops aimed at global penetration of CSR standards.
  • Held briefings, with support for remote access, for each of our audiences inside and outside Japan.
  • Establish CSR communities that include our overseas subsidiaries.
  • Reflect opinions from internal questionnaires in CSR activities.
  • Improved the readability, etc. of our CSR reports.
  • Continually implement CSR penetration measures through seminars, etc.

[Priority 1] Providing Opportunities and Security Through ICT

Targets and Achievements
Category FY 2013 Targets FY 2013 Performance   FY 2014 Targets Medium-Term Targets (FY 2020)
Providing New Values Through ICT
  • In Japan and overseas, promote our Smart City business (to address air pollution, energy management, and transportation) that leverages the power of supercomputers.
  • In Asia and the Middle East, continued our Smart City business that leverages the power of supercomputers.

Achieved plan targets

  • Expand examples in leveraging computers for solving social challenges.
  • We are using global cutting-edge computing to generate simulations of the future, and employing them to help solve an array of tough problems like climate change, resource shortages, and disaster damage. In addition, we are globally deploying ICT-enabled solutions for various issues affecting cities, food, medicine, education, and more.
  • Expand businesses that resolve social issues.
  • Promoted disaster prevention and mitigation systems as well as social infrastructure management systems.
  • Further expand businesses that resolve social issues.
  • Create multiple examples of solutions related to core areas like medicine, education, and food.
  • Promoted initiatives in each field, such as establishing Future Medical Care Center and introducing cloud solutions to agricultural industries.
  • Actively develop examples of solutions related to core areas.
Increasing ICT Accessibility
  • Strengthen universal design initiatives.
  • Created development examples incorporating universal design (these included an ambulatory support system using a UWB positioning system for visually impaired people, and a meeting system for supporting communication for hearing impaired people).

Achieved plan targets

  • Strengthen initiatives for commercializing universal design.
  • So that as many people as possible in the world can leverage ICT to pursue their potential, we are opening doors to cyber society, providing devices and interfaces that are easy to use for all, and offering systems supporting ICT deployment to developing countries.
  • Strengthen initiatives to commercialize solution businesses in emerging countries (India, Laos, Myanmar, etc.).
  • Moved projects forward in multiple countries, including Laos (medical related), and Yangon (e-government).
  • Strengthen solutions-oriented business initiatives in emerging countries.
Reliability and Security through ICT
  • Implement security training for all Fujitsu employees, including executives.
  • Implemented security training (99.5% participation rate) for all Fujitsu employees, including executives.

Achieved plan targets

  • Continue security training.
  • We deliver reliability and security through the stable operation of ICT systems, the infrastructure underpinning economic and social activity. Further, we provide ICT solutions to realize highly secure environments where personal and proprietary information is protected.
  • Support activities by the World Economic Forum (WEF) to strengthen cyber security.
  • Participated in a WEF Workshop related to cyber security.
  • Strengthen security tie-ups with governments and international institutions.
  • Standardize communication platforms.
  • Completed adoption of communication platforms for all 137 Fujitsu and Fujitsu Group companies (approx. 94,900 employees) in Japan.
  • Promote the adoption of communication platforms at Fujitsu Group companies overseas.
  • Expand solutions to secure total security and privacy.
  • Opened a Security Initiative Center to continuously support efforts to strengthen customer security.
  • Regarding in-house security operations, launched globally standardized security operations.
  • Expand solutions based on in-house adoption.

[Priority 2] Protecting the Global Environment

Targets and Achievements
Category FY 2013 Targets FY 2013 Performance   FY 2014 Targets Medium-Term Targets (FY 2020)
Benefitting Customers and Society
  • Through the provision of ICT, reduce cumulative greenhouse gas emissions from customers and society by 26 million tons through FY 2015.
  • Through the provision of ICT, reduce cumulative greenhouse gas emissions from customers and society by 26 million tons through FY 2015.

Achieved plan targets

  • Through the provision of ICT, reduce cumulative greenhouse gas emissions from customers and society by 16.99 million tons from FY 2013.
  • By providing technologies and solutions, we are moving closer to our target of reducing CO 2emissions by 30 million tons a year in Japan by 2020, and helping to cut greenhouse gas emissions worldwide.
  • We are advancing and taking concrete measures regarding all of the items outlined in the "Business and Biodiversity Initiative" leadership declaration.
  • Through FY 2015, provide funding, technology, and human resource support for activities addressing the resolution of social and environmental issues such as biodiversity.
  • Through FY 2015, provide funding, technology, and human resource support for activities addressing the resolution of social and environmental issues such as biodiversity.
  • Through FY 2015, provide funding, technology, and human resource support for activities addressing the resolution of social and environmental issues such as biodiversity.
Pursuing Internal Reforms
  • Reduce greenhouse gas emissions from workplaces to 20% below FY 1990 levels by the end of FY 2015.
  • Reduced by 29.4% compared to FY 1990.

Achieved plan targets

  • Reduce greenhouse gas emissions from workplaces to 20% below FY 1990 levels by the end of FY 2015.
  • The Fujitsu Group boasts world-leading overall energy efficiency in each of its business fields, including software services, hardware products, and electronic devices.
  • Reduce CO 2emissions from transport per unit of sales by 4% or more compared to FY 2011 levels.
  • Reduced by 32% compared to FY 2011.
  • Reduce CO2 emissions per sales from transport over 1% (on average) compared to FY 2013.
  • Expand renewable energy purchase from external sources and generation capacity.
  • Installed 210 kW of new solar power generation facilities. Purchased approx. 23,000 kWh of green power.
  • Expand renewable energy purchase from external sources and expand generation capacity.

[Priority 3] Embracing Diversity and Inclusion

Targets and Achievements
Category FY 2013 Targets FY 2013 Performance   FY 2014 Targets Medium-Term Targets (FY 2020)
Corporate Culture Reform
  • Further promote training and education for Fujitsu and domestic Group companies, led by the Human Rights Promotion Committee.
  • Implemented a Fujitsu Global Compliance e-Learning course for all companies inside and outside Japan. Also held human rights training events and workshops in each region coinciding with Human Rights Day, in addition to training, related to human rights, held when employees are promoted.

Achieved plan targets

  • Further promote training and education for Fujitsu and domestic Group companies, led by the Human Rights Promotion Committee.
  • We offer a good working environment for everyone, thanks in part to measures to further human rights promotion and diversity.
  • Our corporate culture fosters ongoing creation of new knowledge and technologies inside and outside the organization through open and free discussion from a wealth of perspectives.
  • Advance the process of establishing a human rights management structure (human rights due diligence).
  • Launched a working group and carried out issues analysis in order to establish human rights due diligence.
  • Formulate a Fujitsu Group human rights policy in order to establish human rights due diligence.
  • Implement new measures in workplaces to address issues uncovered in the Head-of-Unit interviews.
  • Support for development in the workplace:
    • Supported various diversity promotion activities initiated at each workplace.
    • Shared diversity promotion initiatives from each company in Japan during the Director's Meeting for domestic Group companies' Human Resources Units.
    • Received recognition for our various initiatives by being awarded by the Ministry of Economy, Trade and Industry in the Diversity Management Selection 100 award program.
  • Strengthen support for diversity promotion at workplaces oriented toward generating innovation, including at overseas Group companies.
  • Strengthen initiatives to address factors that were strongly related to improvement of employee satisfaction in the FY 2012 survey.
  • Shared with all companies the results from the FY 2012 survey that "being presented with challenging and interesting work opportunities" was the sentiment that had the highest correlation with employee satisfaction, and promoted corresponding initiatives in each of our corporate organizations.
  • Promote initiatives for presenting "challenging and interesting work opportunities" in each of our corporate organizations, and support the improvement of employee satisfaction in each organization.
Helping Individuals Flourish
  • Expand positive action for women at Fujitsu (enhance training and diversity mentor program; consider support for active work by young women employees).
  • As a positive action for Fujitsu's female employees, implemented a Female Leaders Training Program (47 attendees).

Achieved plan targets

  • Expand continuous "talent management" for female employees from their early years of employment, aiming to support their promotion to management positions.
  • Fujitsu is creating workplaces in which employees recognize each other, and can exhibit the full added value they possess to contribute to the organization.
  • More effectively implement networking events for all attribute groups.
  • Held events for each division to support the active involvement of disabled employees, non-Japanese employees, employees raising children, and employees caring for family members. (This was also carried out for our (domestic) Group companies.)
Promoting a Work-Life Balance
  • Consider measures based on results related to work-life balance that were uncovered in the survey of diversity awareness.
  • Results of each system's use in the Fujitsu Group:
    • Employees using child-care leave: 248. Male employees taking paternity leave: 503.
    • Held forums in the Kanto and Kansai regions regarding transforming work styles to be compatible with work and nursing care. (This was also carried out for our (domestic) Group companies.)

Achieved plan targets

  • Expand support measures for transforming work styles for each individual employee.
  • We are helping every employee to achieve a work-life balance and maintain a mutually beneficial relationship with society.
  • Promote telecommuting using ICT to help achieve more diverse work styles.
  • Completed the adoption in Japan of a global communication platform.

[Priority 4] Developing Human Resources for Their Contribution to Society and the Planet

Targets and Achievements
Category FY 2013 Targets FY 2013 Performance   FY 2014 Targets Medium-Term Targets (FY 2020)
Working to Develop Employees Who Can Support a Truly Global ICT Company
  • Continually perform "program development for selected employees based on human resource strategy" and "global competency development program for young employees in Japan" to nurture global business leaders.
  • Nurturing global business leaders:
    • Within the next-generation business leaders development programs (83 total attendees), reassessed the program structure for selecting young managers from an innovation-generation perspective.
    • Implemented global competency development program for young employees in Japan (49 attendees).

Achieved plan targets

  • Strengthen implementation framework geared toward reflecting next-generation business leaders development program results in our business activities.
  • We are contributing to the advancement of society by fostering business leaders that can balance the pursuit of business strategies with the creation of social value.
  • Every employee grasps and acts in accordance with our corporate philosophy to create new value for society.
  • Roll out baseline education that is systemized according to job function and role.
  • Implemented training for newly promoted employees following a new structure:
    • Systematically reassessed the fundamentals of business execution from the perspective of knowledge and practicality, and realigned them with an aim toward strengthening management, leadership (communication), and business implementation ability.
  • Nurture business leaders with experience and a global business outlook; reassess programs for young managers.

[Priority 5] Communicating and Collaborating with Stakeholders

Targets and Achievements
Category FY 2013 Targets FY 2013 Performance   FY 2014 Targets Medium-Term Targets (FY 2020)
Stakeholder Communications
  • Conduct CSR activities based on analysis of comments from the questionnaire.
  • Distributed a questionnaire on our Sustainability Report; reviewed and analyzed 78 cases of opinions from consumers, stakeholders, and others.

Achieved plan targets

  • Take opinions from various stakeholders in regard to communication through our CSR Report and integrate them into actual business activities.
  • We have forged relationships built on trust with diverse stakeholders by maintaining mutual lines of communication.
  • Continue dialogue with local residents and companies to promote development in neighboring communities.
  • Implemented the following in order to engage in dialogue with the community:
    • Held 82 meetings for regular dialogue with neighboring residents in the regions hosting our main business sites.
    • Carried out continuous dialogue with leaders of multiple local municipalities, etc.
    • Carried out dialogue with the community geared toward utilizing Fujitsu intellectual property and technology.
  • Continue dialogue with local residents and companies to promote development in neighboring communities.
Collaboration with Stakeholders
  • Through our business operations, expand social issue resolution and relationship building with NGOs, NPOs, international organizations, and other diverse stakeholders.
  • Promote sustainable co-existence with society by reflecting the opinions of diverse stakeholders in our corporate activities.
  • Developed enlightenment content, and encouraged dissemination of that content, titled Ecological Footprint,* using tablet PCs jointly developed with an NGO.

Achieved plan targets

  • Through our business operations, further expand social issue resolution and relationship building with NGOs, municipalities, international organizations, and other diverse stakeholders.
  • Fujitsu Group employees practice optimal collaboration with stakeholders in delivering value which meets society's needs.
Harmony with Society
  • Promote social contribution activities using our internal award program.
  • Established a social contribution award program inside the General Administration Department.

Not all plan targets were achieved and some issues remain to be addressed

  • Share social contribution best practice activities using our internal award program and energize activities by disseminating information on them.
  • Most employees take part in social contribution activities that leverage their strengths.
  • Implement the following as part of social contribution programs.
    • Establish a next-generation human resource training program that leverages the strengths of the Fujitsu Group.
    • Improve and promote local social contribution activities that leverage our internal database.
    • Expand and improve systems for the further promotion of volunteer activities.
  • Implemented the following as part of social contribution programs:
    • Formulated an innovation & collaboration curriculum leveraging ICT, and implemented trial classes.
    • Utilized an internal database related to social contributions to local communities.
      • FY 2013 cases registered: approx. 950 (tallied separately for each participating Group company).
      • Set up a scheme for sharing a social contribution activity manual.
    • In a cross-regional working group that included Group companies, formulated awards criteria as an activity encouragement measure.
  • Implemented the following as part of social contribution programs:
    • Implement a next-generation human resource training program that leverages the strengths of the Fujitsu Group.
    • Strengthen information sharing functions geared toward expanding local community contribution activities around the globe.
    • Expand and improve systems for the further promotion of volunteer activities.

* Ecological footprint: an index expressing the level of impact that our daily life activities have on the global environment. At present, that impact is high-requiring 1.5 times the planet's available natural resources.