Fujitsu Ranked Top in Customer Satisfaction in the Storage Category
September 1, 2014
Fujitsu has been awarded the first place in the storage category of the Nikkei Computer Customer Satisfaction Survey. The 2014 - 2015 results have been published by Japan's prominent information technology magazine on August 21st, 2014.
Fujitsu received a higher result than the overall average rating in 6 out of 8 criteria in both the “Product” and the “Service and Support” categories for
- Hardware performance and functionality
- Hardware reliability
- Ease of operation and management
- Installation Support
- Call response time
- Break fix
Fujitsu is honored by this award and sees it as a reflection of its long lasting experience and continued commitment to customer requirements. It is also a result of Fujitsu's business-centric approach aimed at delivering end-to-end IT solutions that are valued by both our customer’s decision makers and administrative staff.
Fujitsu takes this award as a challenge to continuously improve the high quality of its storage products, solutions and services, striving to achieve even higher level of customer satisfaction by helping them to be successful with their business.
For more details about the survey, please visit Nikkei BP’s website or access the August 21st, 2014 issue of Nikkei Computer magazine. (Available only in Japanese)