Infrastructure Support

Integrating and managing networks is increasingly complex, requiring scarce skills. By understanding the risks, complexities and rapidly changing technologies involved in network management, Fujitsu has developed a proven approach to network service delivery. An approach that will enhance your core business processes, reduce operating costs, improve service levels and enable deployment of new business applications. Our proven credentials in the design, build and operation of business critical IT infrastructures means that we have the expertise to deliver the services you need and align them to your business.

Fujitsu's Managed Network Service framework includes:

• Best practice processes - integrated end-to-end and conforming to industry approved guidelines and standards
• Industry leading network management technologies and process integrated with IT Infrastructure Management.
• A standard design and implementation methodology - covering all aspects of transition to a new service
• An advanced service management methodology - covering the management and evolution of service solutions
• Agreed SLA's (Service Level Agreements)