e-Business
Fujitsu has successfully delivered a number of e-business solutions across the Caribbean through a combination of innovative application of our own technologies and that of our "best of breed" partners.
E-business requires customers to extend their transactions beyond their existing IT infrastructure, electronically connecting the organization with its customers and suppliers. Customer expectations in the e-business age have changed from traditional times, they expect higher levels of service utilizing electronic methods. They demand:
- Complete and instant transactions with a clear trail of each transaction
- Service availability anytime, anywhere
- Personalized service everytime
Customer expectations require businesses to:
- Reduce processing time of electronic transactions whilst maintaining error-free service
- Improve cash flow through electronic processes
- Timely flow of information to customer
- Increased customer service through multiple channels, integrating old systems with new ones, quicker reaction to customer requirements
- Expanding geographical reach to attract new customers
Fujitsu can help you respond to the e-business challenge and has the tools to equip you for successful E-commerce. Our E-business strategy offers a broad-based portfolio, including consultancy, design, development, systems integration and managed services in five main areas: Internet, Intranet, Extranet, Hypermedia and Kiosks.
