delivering a consistent and compelling IT service experience
Fujitsu Service Desks enable the delivery of a consistent, high quality service experience globally to your internal end-users or your organization’s consumers, while driving out cost.
For many organizations, delivering Service Desk support, providing incident management and meeting user demands effectively is costly and resource intensive. The challenges multiply when operations span multiple countries, time-zones and language requirements. By outsourcing the provision of IT helpdesk and other Service Desk services to Fujitsu, we’re committed to delivering the highest quality user experience.
We achieve this using Sense and Respond, our implementation of lean in a service environment that focuses on understanding what matters to your business so that our people can continually find better ways to deliver it.
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