GTM-N86XBH9
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Managed Network Service

Ensures the high availability and optimal performance of your network to meet the demands of your business.

Our Managed Network Service includes a robust set of services aimed at managing both your LAN and WAN switching and routing environments, allowing you to concentrate on your core business activities. Key features:
  • Network element monitoring
  • Availability and utilization reporting
  • User and configuration administration
  • Incident management
  • Security event analysis
  • Optimization including performance analysis

Benefits

  • Proactive fault alert notification
  • Minimized downtime
  • Improved productivity
  • Maintenance of optimal performance of your network
  • ITIL Compliant Service Delivery
  • Improved IT governance through controlled and authorized changes

What we offer - Service Elements Breakdown


Monitor
Manage
Infrastructure Monitoring square

Platform Monitoring

Standard Reporting (Availability, Utilization) square

Log Reporting

Change Reporting square

Incident Logging and Diagnosis

Advanced Incident Diagnosis (Vendor Referral)
square
Incident Monitoring & Escalation

Problem Logging and Investigation
square
Change Request Logging and Assessment

Change Advisory Board Participation
square
Release Management Analysis

Change/Release Testing and Scheduling
square
Change/Release Implementation