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Retailing companies who partner with Fujitsu benefit tremendously from our innovative approach to service delivery that focuses on relentless cost reduction.
Fujitsu has redefined the store system maintenance contract to guarantee our customers year-over-year savings — not just a one-time reduction at contract renewal. Our unique business model is based on several factors that you won’t find with other providers:
Transparent Culture – By openly sharing our cost structure, we encourage process improvements that continuously reduce the cost of maintenance.
Risk-Free Business Model – Rather than using historical data to forecast cost, our model is forward looking, relying on actual costs.
Incentive Driven Solution – Through a shared focus with our partners we offer an incentive to reduce call volume on the least valuable calls, rather than assuming all calls have the same value.
Collaborative Pricing – We focus on compound annual price decreases that provide a mutually beneficial outcome for both parties.
In addition, Fujitsu’s unique ROI Analyzer tool helps you accurately calculate the return on your IT investment by representing the true business value and cost savings specific to your store operations.
Our customers have found that our ability to annually decrease their costs has not only saved them significant dollars but also allowed them to improve their operations and decrease their downtime. To find out how we can do the same for you, get in touch with us at 800-340-4425.
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