Advanced Networking Services
For customers with service agreements for Fujitsu Advanced Networking, support is available 24/7/365.
Login Help - IMPORTANT:
When customers sign up for Self Service, the primary contact person at the customer site receives a welcome packet from our support desk. The welcome packet includes a User ID and Password for Self Service.
If customer organizations submit a second contact name, the secondary contact is also sent a welcome packet.
To receive a new password, contact Fujitsu's Network Operations Center at 1-888-257-9600 (or e-mail support at NOCsupport@ftxs.fujitsu.com). The administrator will verify your identity and reset your password.
The service department hours of operation are 7x24 including holidays.
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