Fujitsu Transaction Solutions Inc.
Fujitsu’s Retainer Plus Service Model a Natural Fit for Wild Oats Markets
Frisco, TX, June 27, 2006 — Fujitsu Transaction Solutions Inc. (Fujitsu) announced that Wild Oats Markets, Inc. (Nasdaq: OATS), a leading natural and organic foods retailer, has signed a three-year Retainer Plus service agreement with Fujitsu. Under terms of the agreement, Fujitsu will provide on-site maintenance and support for point-of-sale (POS) technology in all 113 Wild Oats stores across the U.S. and Canada.
"Fujitsu’s reputation in the industry for reliable, quality service was a big selling point," said Jon Payne, vice president of information systems at Wild Oats. "We were also impressed with their innovative Retainer Plus model that reduces calls and offers transparency throughout the service process. The Fujitsu program will cut maintenance costs across all of our stores, extend the life of our technology investments and allow us to focus our efforts on serving our customers."
Fujitsu has redefined the store technology maintenance model. The Fujitsu Retainer Plus Services Model enables customers to work in tandem with Fujitsu to remove low-value activities and their associated costs from the traditional, insurance-driven service delivery models to deliver quarterly savings that flow directly to the retailer's bottom line.
"Wild Oats' reputation and commitment to quality products and services, and maintaining high environmental standards is unparalleled in the grocery industry," said Austen Mulinder, president and CEO at Fujitsu Transaction Solutions. "We are delighted to partner with such a great company that shares the same values as Fujitsu."
About Wild Oats Markets
Wild Oats Markets Inc. is a nationwide chain of natural and organic foods markets in the U.S. and Canada. With annual sales
of more than $1.1 billion, the company operates 113 natural foods stores in 24 states and British Columbia, Canada. The company's
markets include: Wild Oats Natural Marketplace, Henry's Farmers Market, Sun Harvest and Capers Community Markets.
For more information, please see: www.wildoats.com
About Fujitsu Transaction Solutions Inc.
Fujitsu Transaction Solutions Inc., a wholly owned subsidiary of Fujitsu Limited (TSE: 6702), collaborates with retailing
companies to relentlessly reduce their costs and facilitate consumer interactions that improve their profitability. Fujitsu’s
Pervasive Retailing™ approach enables companies to minimize the time, cost and risk of creating interoperability between
disparate applications and devices that support a multitude of consumer touch points. Fujitsu’s offering includes solution
software, point-of-sale store technology, U-Scan self-checkout systems, self-ordering systems and multi-vendor lifecycle services.
Customers include Canadian Tire, Chevron Corporation, Hannaford Bros., H-E-B, Kroger, Loblaws, Nordstrom, Payless ShoeSource,
Regal Cinema, Ross Dress for Less, Staples, Stop & Shop and The TJX Companies, among others. The company also has a joint
venture with Retalix Ltd. (NASDAQ: RTLX) in StoreNext Retail Technologies LLC, the No. 1 supplier of retail technology to
independent grocers and regional chains.
For more information, please see: us.fujitsu.com/retailing
Press Contacts
Neil McGlone
Michael A. Burns & Assoc. (Fujitsu)
Tel: (214) 521-8596 x230
E-mail:nmcglone@mbapr.com
David Naumann
Fujitsu Transaction Solutions Inc.
Tel: (972) 963-2813
E-mail:dnaumann@ftxs.fujitsu.com
