Fujitsu Transaction Solutions Inc.

Fujitsu Launches Self-Checkout Best Practices Team

Helps Retailers Optimize ROI on Self-Checkout Systems

San Diego, CA, January 30, 2006 — Fujitsu Transaction Solutions Inc. has introduced its Self-Checkout Best Practices Team, whose rich self-service knowledge will help retailers optimize their self-checkout operations and increase their return-on-investment (ROI).

Self-service shopping has achieved mainstream status in supermarkets, super centers and home improvement centers, generating transactions worth $161 billion in 2005, according to a recent study from IHL Consulting Group. Forecasted sales will be as much as $450 billion by 2008.

“Given the potential level of shopper acceptance, retailers are focused on enticing more consumers to use self-checkout solutions to achieve a greater ROI,” said John Parsons, U-Scan marketing programs manager at Fujitsu Transaction Solutions. Parsons has more than 25 years experience at one of the largest grocers in the U.S. “Leveraging our proven self-checkout best practices methodology, retailers can significantly increase customer acceptance of self-checkout, strengthen their self-checkout model, and ultimately, improve their return on investment."

By working with store operations within the U-Scan user community, Fujitsu has identified a set of Self-Checkout Best Practices and industry performance benchmarks. The eight categories of Self-checkout Best Practices include:

• Attendant Certification
• Managing and Reducing Interventions
• Reducing Maintenance Costs
• Determining and Optimizing Self-checkout Configurations
• Store Operations and Manager Training
• Selecting and Prioritizing Stores for Installation
• Facilities Planning
• Measuring and Managing Performance

By executing any or all of these Self-checkout Best Practices, retailers can ascertain, calculate and derive manageable goals, strengthen their self-checkout model, increase customer usage and customer satisfaction, and generate a greater ROI. A current baseline is recorded in Fujitsu’s ROI Analyzer tool, which is then compared to industry best practice benchmarks to set customer usage goals, and then monitored to determine actual ROI. Retailers have already proven the value of implementing Fujitsu’s Self-Checkout Best Practices. Now Fujitsu is making these benefits available to all retailers.

“Clearly, some retailers and stores are managing self-checkout better than others,” said Sam Oh, vice president of Solution Architects at Fujitsu Transaction Solutions. Oh has more than 10 years experience at leading global retailers and 16 years IT experience. “Even within a chain, there are widespread differences in usage and subsequent ROI. We have observed self-checkout shopper acceptance and usage varying by as much as 100 percent from one retailer to another, and up to 50 percent from store to store in the same chain. Fujitsu’s Self-Checkout Best Practices Team enables retailers to benefit from the experiences and best practices of some of the most successful retailers in the industry.”

Structured and Collaborative Process

Fujitsu’s Self-Checkout Best Practices Team will follow a structured process, in cooperation with the retailer, which begins with assessment of current operations, leading to specific recommendations, and proceeds through implementation, using tools to measure progress and return on investment. A rather small investment of people resources from both parties can generate a very significant return. To learn more about this process, visit http://www.fujitsu.com/us/services/retailing/self on Fujitsu’s web site.

Fujitsu’s Self-Checkout Experience

Fujitsu purchased the U-Scan self-checkout business from Optimal Robotics in May 2004. At that time, Optimal Robotics was the leading installer of self-checkout systems with more than five years of experience. After the acquisition, Fujitsu made a strategic decision to preserve the existing skilled Optimal Robotics team and added seasoned staff with an extensive retail operations background. Today, with thousands of self-checkout installations completed, the Fujitsu U-Scan team has the most hands-on experience in the industry.

To learn how the Fujitsu Self-Checkout Best Practices Team can benefit your business, contact Fujitsu at 800-340-4425.

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About Fujitsu Transaction Solutions Inc.

Fujitsu Transaction Solutions Inc., a wholly owned subsidiary of Fujitsu Limited (TSE: 6702), collaborates with retailing companies to relentlessly reduce their costs and facilitate consumer interactions that drive improved profitability for its customers. Fujitsu’s Pervasive Retailing™ approach enables companies to minimize the time, cost and risk of creating interoperability between disparate applications and devices that support a multitude of consumer touch points. Fujitsu’s offering includes solution software, point-of-sale store technology, U-Scan self-checkout systems, self-ordering systems and multi-vendor lifecycle services. Customers include Canadian Tire, Chevron Corporation, Hannaford Bros., H-E-B, Kroger, Loblaws, Nordstrom, Payless ShoeSource, Regal Cinema, Ross Dress for Less, Staples, Stop & Shop and The TJX Companies, among others. The company also has a 50/50 joint venture with Retalix Ltd. (NASDAQ: RTLX) in StoreNext Retail Technologies LLC, the No. 1 supplier of retail technology to independent grocers and regional chains.
For more information, please see: us.fujitsu.com/retailing

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