Fujitsu Consulting

Fujitsu Consulting Receives "CRM Consultant One to Watch" Award at CRM Magazine’s 2003 CRM Leader Awards

Edison, NJ, August 28, 2003 — CRM Magazine has awarded Fujitsu Consulting the distinction of "CRM Consultant One to Watch" at CRM Magazine’s 2003 CRM Leader Awards held during the Digital Consulting Institute’s Customer Relationship Management Conference and Exposition, August 26 through 28 at the Jacob K Javits Convention Center in New York City.

The CRM Leader awards recognize superior performance in several categories, including ROI (Return On Investment), excellence in customer companies, individual achievement, and vendor leadership. Fujitsu Consulting received its award based on key criteria including brand-name clients, global reach, and share of the CRM services market.

"This award validates our global strength in the area of customer relationship management," said Chris Williams, Fujitsu Consulting senior vice president and chief marketing officer.

"The belief that success in CRM depends not just on technology, but on addressing business process issues head-on—such as establishing well-defined value metrics that link to our clients’ strategic business initiatives—is the foundation of our CRM offerings and the basic premise of our best-selling books, ‘The Relationship-Based Enterprise’ and ‘The Information Paradox.’"

In addition to its books, Fujitsu Consulting also has demonstrated industry leadership via a study entitled "The State of CRM in the North American Communications Industry."  Client success stories include the award-winning Avanti e-government project in the U.K, J.P. Morgan Chase, Boeing, Verizon, and many others.

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About Fujitsu Consulting

A trusted provider of management and technology consulting to business and government, Fujitsu Consulting is the global consulting and services arm of the $38bn Fujitsu group.  Fujitsu Consulting integrates the core expertise of the Fujitsu companies and its partners to deliver complete business solutions in the areas of Enterprise Value Management, Enterprise Mobility, Legacy Migration and Managed Services.  Through its industry-recognized strategic approach, Macroscope®, Fujitsu Consulting enables clients to build more value into their IT investments and drive their leadership in the marketplace.

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