- Consolidate service contracts
- Consolidate telephone numbers
- Consolidate service reports
- Make the invoicing of services more flexible
- Standardize service level agreement
- Automate asset maintenance
In heterogeneous and often complex internationally distributed environments, the hardware and software service providers need to be precisely coordinated. Fujitsu Managed Maintenance meets this challenge. It supports you in controlling the service contracts in your multi-vendor environment more efficiently, defining clear service responsibilities, coordinating maintenance services, executing them and, if requested, assuming full responsibility for seeing that the Service Level Agreements (SLAs) with various vendors and service providers are fulfilled, even on a global basis.
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