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Spares Logistics

The solution for worldwide spare part availability by low-cost

Spares Logistics offers our service partners competent support for the entire IT spare part supply: procurement – planning – inventory management – warehousing – transport management – returns management – repair management – warranty handling.

Fujitsu Spares Logistics is responsible for controlling the entire spare part cycle - all done on a worldwide, environmentally friendly basis. In addition to the complete range of Fujitsu Technology Solutions spare part components, the spare part portfolio also includes spare parts from well-known IT manufacturers. We continually stock more than 22,000 articles in Germany and in our European warehouses. We currently supply more than 6,000 service engineers and service partners in more than 170 countries worldwide. More than 2,000 orders (one or several spare parts) leave our world distribution center every day. These figures impressively illustrate our high-performance logistic service which you also can use to achieve your own business objectives.

The logistic applications which we have developed have been created as a result of the experience we have gathered in many years of project work and which have been established in co-operation with our service partners. These applications make our services very productive. Such services are available to our service partners 24 hours a day in all our offices within our worldwide infrastructure.

Spares Logistics packages

A perfect spares logistics comprises numerous services. This is why we offer individual service modules supported by our state-of-the-art SAP R/3-based web solutions.

Select the services in which you are most interested and perform the rest yourself. Use our infrastructure and benefit from our experience to save time and costs.

Our high-performance flexible logistic network is already used by numerous customers as part of a professional supply chain irrespective of their branch.

Spare parts delivery

Spare parts are delivered from our World Distribution Center in Sömmerda (Thuringia).

We also deliver spare parts from 17 regional depots in Germany and more than 300 depots worldwide.

The effectiveness and flexibility of our logistic applications optimizes warehouse procedures, such as having various storing/removing strategies, automated label printing and variable order allocation for workplaces. This enables us to adapt each process according to customer requirements.

All spare part orders received via our web-based applications by the agreed cut-off times are dispatched from our World Distribution Center on the same day.

Additional Information

General contact for Spares Logistics

Claudia Pfützner   
Tel.: +49 (0)89 62060 4474