Fujitsu today announces that it has been recognized in the Leaders category of The Forrester Wave: Point of Service, Q2 20121, recently published by global research and advisory firm, Forrester Research, Inc. The report findings are based on a 70-point criteria evaluation of Point of Service vendors. Forrester, which reviewed the Fujitsu GlobalSTORE Point of Service (PoS) solution, looked at how companies such as Fujitsu are helping retailers implement large-scale PoS systems.
The independent research company states that Fujitsu delivers the most impressive tender processing, together with superior payment technologies, noteworthy loyalty functionality embracing its CustomerCENTER, targeting, and offer triggers and also has strong capabilities in customer self-service and inventory management, multicurrency, and manager mobility.
The report indicates that PoS vendors have significantly improved their store inventory management capabilities; Fujitsu is one of the vendors that particularly distinguished itself in this category. In addition, the report acknowledges Fujitsu as having a superior product strategy and vision, a superior services strategy and the highest score in deployment flexibility.
According to the Forrester report, Fujitsu has a compelling vision of retailers increasingly investing in network redundancy rather than PoS redundancy in order to simplify technology deployment and increase agility and customer intimacy.
Fujitsu GlobalSTORE software, a fully-featured,customizable PoS, cash management and back office system, is designed to enable retailers to easily connect different applications and devices from multiple vendors on various platforms. As a result, retailers benefit by seeing a decrease in costs, offering better customer service, increasing revenue at the point of sale and employing technologies that allow their business to grow.
Richard Clarke, Vice President, Global Retail Strategy, Fujitsu
“We are honored that Forrester has recognized GlobalSTORE software as a leading PoS solution. We are witnessing how the retail landscape is evolving and how our GlobalSTORE software is making a difference for retailers as they adapt to the changes facing the industry and consumer market.”
1 The Forrester Wave: Point of Service, Q2 2012, by George Lawrie, February 7, 2013.
Copyright (c) 2013, Forrester Research, Inc.
Dr. Laura Bonamici
+49 89 62060 4454
VP Corporate Communications, International Business
+49 89 30 90 51629
Date: 15 May, 2013
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