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Fujitsu Recognized as a Leader of Point-of-Service Solutions

Fujitsu Technology Solutions

Munich, May 15, 2013

News facts:

  • Forrester Wave1 highlights Fujitsu’s compelling vision – retailers will invest in network redundancy to increase agility and customer intimacy
  • Fujitsu one of the vendors that distinguishes itself in store inventory management capabilities

Fujitsu today announces that it has been recognized in the Leaders category of The Forrester Wave: Point of Service, Q2 20121, recently published by global research and advisory firm, Forrester Research, Inc. The report findings are based on a 70-point criteria evaluation of Point of Service vendors. Forrester, which reviewed the Fujitsu GlobalSTORE Point of Service (PoS) solution, looked at how companies such as Fujitsu are helping retailers implement large-scale PoS systems.

The independent research company states that Fujitsu delivers the most impressive tender processing, together with superior payment technologies, noteworthy loyalty functionality embracing its CustomerCENTER, targeting, and offer triggers and also has strong capabilities in customer self-service and inventory management, multicurrency, and manager mobility.

The report indicates that PoS vendors have significantly improved their store inventory management capabilities; Fujitsu is one of the vendors that particularly distinguished itself in this category. In addition, the report acknowledges Fujitsu as having a superior product strategy and vision, a superior services strategy and the highest score in deployment flexibility.

According to the Forrester report, Fujitsu has a compelling vision of retailers increasingly investing in network redundancy rather than PoS redundancy in order to simplify technology deployment and increase agility and customer intimacy.

Fujitsu GlobalSTORE software, a fully-featured,customizable PoS, cash management and back office system, is designed to enable retailers to easily connect different applications and devices from multiple vendors on various platforms. As a result, retailers benefit by seeing a decrease in costs, offering better customer service, increasing revenue at the point of sale and employing technologies that allow their business to grow.

Supporting Quote

Richard Clarke, Vice President, Global Retail Strategy, Fujitsu
“We are honored that Forrester has recognized GlobalSTORE software as a leading PoS solution. We are witnessing how the retail landscape is evolving and how our GlobalSTORE software is making a difference for retailers as they adapt to the changes facing the industry and consumer market.”

Notes to editors

1 The Forrester Wave: Point of Service, Q2 2012, by George Lawrie, February 7, 2013.
Copyright (c) 2013, Forrester Research, Inc.

Online resources

About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.4 trillion yen (US$47 billion) for the fiscal year ended March 31, 2013. For more information, please see

About Fujitsu Technology Solutions

Fujitsu Technology Solutions is the leading European IT infrastructure provider with a presence in all key markets in Europe, the Middle East and Africa, plus India, serving large, medium-sized and small businesses. The company offers a full portfolio of IT products, business solutions and services, ranging from workplace systems to datacenter solutions, managed services, and cloud-based software and solutions. Fujitsu Technology Solutions employs approximately 13,000 people and is part of the global Fujitsu Group. For more information, please see:

All other company or product names mentioned herein are trademarks or registered trademarks of their respective owners. Information provided in this press release is accurate at time of publication and is subject to change without advance notice.


Dr. Laura Bonamici

+49 89 62060 4454
VP Corporate Communications, International Business

Simon Jones

+49 89 30 90 51629

Date: 15 May, 2013
City: Munich