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11,000 desktops

and 130 servers

KLM Royal Dutch Airlines is an international airline that transports nearly 22 million passengers and 620,000 tons of cargo to more than 250 destinations worldwide every year. KLM merged with Air France in 2004 to form the largest airline group in the world by operating revenues.

Under the initial outsourcing contract, KLM undertook to use the services of at least 30 specialists from Fujitsu to manage its workstations over a two-year period.

Han Jansen, DSM Product Management, KLM, continues, “The collaboration proved very successful and just a few months later we approached Fujitsu again, this time asking if they would take over responsibility for the management of all of KLM Benelux's office automation operations in Hoofddorp.”