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Scripting in ServiceNow - ServiceNow Accredited Training Partner : Fujitsu Belgium

Fujitsu is a ServiceNow Accredited Training Partner

Scripting in ServiceNow


Attend Scripting in ServiceNow Training to learn how to use the ServiceNow JavaScript API, take advantage of the extensibility of ServiceNow, and add new functionality or modify the baseline behavior of an instance. This class begins with client-side scripting and transitions to server-side scripting. Attendees write, test and debug scripts using real-world, relevant lab exercises. The class features lecture and discussion as well as extensive hands-on practice and reinforcement of the lectures, delivered in a wide variety of lab activities.

During this interactive training course, attendees perform scripting functions in their own instance. This provides an opportunity to practice and become comfortable with both client-side and server-side scripting.

The course content and lab work help attendees learn to:

  • Determine when it is appropriate to script
  • Configure a ServiceNow instance for scripting
  • Script client-side:
    • Client Scripts
    • UI Policies
  • Script server-side:
    • Business Rules
    • GlideSystem
    • GlideRecord
    • Scheduled Jobs
    • Event Management
    • Workflow Scripts
    • Script Includes
  • Extend an existing class
  • Develop scripting best practices


  • ServiceNow System Administrations course
  • Certified System Administrator preferred
  • Ability to write, test and debug JavaScript
  • Familiarity with database, tables and columns

Who Should Attend

Experienced ServiceNow System Administrators, with a minimum of three to six months experience with the ServiceNow Service Automation Platform, who wish to extend the functionality of their instance.

Class Schedule

  • Date: 14th,15th and 16th of March 2016
  • Location: Fujitsu OfficeOpen a new window, Square Marie Curie 12, B-1070 Brussels 
  • Duration: Three days (8:30am – 5pm) (includes 1 hour lunch break)
  • Price: 1880 EUR (Prices are excluding VAT)

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