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Fujitsu Transforms Data Center Management with ManageNow

"ManageNow is an outstanding, out-of-the-box management solution that is transforming how we monitor our data centers, providing one centralized, standardized platform that works seamlessly across the business"

Sven Schimkat, Senior Management Consultant, FUJITSU

The customer

Fujitsu is the world’s fourth largest IT company, offering a full range of technology products, solutions and services. Approximately 162,000 Fujitsu employees support customers in more than 100 countries. Since it was founded back in 1935, Fujitsu has been innovating information and communication technologies the world over.

The challenge

Fujitsu was relying on a range of bespoke monitoring tools to manage its data centers in Augsburg, Neckarsulm, and Neuenstadt all in Germany. It wanted to find a unified, standardized management solution to reduce costs and improve operations.

The solution

The company is in the process of migrating over 3,500 systems at the three sites to Fujitsu ManageNow, a highly flexible and scalable solution for the monitoring of heterogeneous data center infrastructure.

The benefit

  • By reducing license fees and centralizing administration, the new solution has reduced monitoring costs by 50 percent
  • The standardized interface, integrated with existing IT service management tools, enables the specialized monitoring team to simplify and automate the systems’ management
  • Five different interfaces have been transformed into one single boundary through which incident and event management and service requests can be handled centrally
  • Because the licensing model is now easier to calculate, Fujitsu can offer clearer pricing to its customers
  • Proactively detect, troubleshoot, and resolve issues before they impact operations and the business processes
  • Plan vital maintenance windows for times most likely to minimize business impact
  • Prove key performance indicators related to delivering a quality customer experience

Download

Download the full Fujitsu ManageNow case study (574 KB/A4, 2 pages)