Display Warranty Information
Distributors and dealers of Fujitsu monitors will provide their customers with a warranty equal in duration to that of the manufacturer's warranty period. The duration of the manufacturer's warranty period varies according to each specific model monitor sold. Please note that the backlight for all LCD TFT monitor will attract a 12-month warranty only across all models.
Warranty is subject to Fujitsu's standard 24 months and 36 months waranty terms and conditions.
17" STD LCD Display (FA-17MVS) - PDF 36 Months Warranty Term and Coditions
17" AV LCD Display (FA-17LCM-AV) - PDF 24 Months Warranty Terms and Conditions
19" AV LCD Display (FA-19LCM-AV) - PDF 24 Months Warranty Terms and Conditions
19" WIDE LCD Display (FA-19W1S-H2A) - PDF 36 Months Warranty Terms and Conditions
22" WIDE LCD Warranty (FA-22LCM-WB) - PDF 24 Months Warranty Terms and Conditions
24" WIDE LCD Warranty (FA-24LCM-WB) - PDF 24 Months Warrant Terms and Conditions
How to place a claim for warranty
Australia - Warranty claims for Fujitsu monitors in Australia are to be made through Fujitsu's appointed warranty agent BP Computer Services:
BP Computer Services
Phone: 1300 799 833
Fax: +61 2 9817 2965
Hours: 9-5 Monday to Friday (EST)
New Zealand - Warranty claims for Fujitsu monitors in New Zealand are to be made through the following warranty service providers:
New Zealand Computer Sales (NZCS)
PO Box 14150
Panmure
Auckland NZ
Phone: +64 9 580 4990
Fax: +64 9 580 4991
Through an appointed warranty service provider, Fujitsu will service and or provide end users with a replacement for a Fujitsu monitor that has failed to perform as per the manufacturer's user guide. Fujitsu Australia Limited reserves the right to use suitable appointed agents to act on its behalf in relation to supplying warranty service for Fujitsu monitors.
To ensure Fujitsu delivers a high level of customer service in relation to providing warranty support, Fujitsu monitor customers are required to provide the warranty service agent with the following when making claims:
- Customer details (name, address, phone number, etc)
- Serial number (as per original purchase invoice) and model number
- Invoice as proof of purchase
Note: This warranty procedure applies to those Fujitsu monitor models currently available, or for which warranty services remain currently available.
Plasma displays warranty
All plasma display models have a standard 12 months return-to-base warranty period. For warranty information about plasma displays please contact below:
