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Quality of Service Management

Maximising the profit in your IT environment

QoS profit ladder

Fujitsu's Quality of Service (QoS) solution lets you take a step-by-step approach to attaining the right levels of profitability while meeting your service level targets.

As more QoS functions are added, the greater your control of expenditure and commitments.

Quality of Service Management is about ensuring that users receive the level of service responsiveness they expect, while expenditure on system upgrades and enhancements are kept to a minimum. Fujitsu's Quality of Service Management approach:

  • Allows you to quantify the monetary benefits of a particular configuration so that you can obtain the maximum profit from that environment.
  • Allows you to predict when upgrades and enhancements will be required so they can be planned and achieved at lowest possible cost.
  • Ensures that you can plan and prepare better Service Level Agreement targets, confident in the knowledge that you can support them without penalty.
  • Provides the means to measure and maximise the return on your investments while minimising overall Total Cost of Ownership.

Today's growth in Service Level Agreements and the costs involved with entire service networks are significant management challenges that need to be addressed. Fujitsu's Quality of Service designers, with decades of experience in mission-critical service delivery, now provide a comprehensive set of solutions. These can be implemented as a series of scalable modules that can be added as and when required.

QoS management diagram

The ease of implementation is enhanced by the use of an appliance approach. This means all basic data collection and database functions (known as QoS Foundation) can be quickly and completely added to your IT environment by the addition of a single hardware based solution - the Quality of Service Appliance.

As more modules are invoked and functionality is added, the management capability, analysis and predictive nature of the Quality of Service solutions continue to increase. This further improves your capability to deliver the best possible levels of service from the resources at your disposal.

Importantly, as additional functional modules are added, your ability to maximise the profit in your IT environment is enhanced.

Three key words underpin the delivery strategy for Fujitsu's Quality of Service Management products and services.

Follow these links for more information on how Fujitsu can help improve your service and cost management.

Contact information

For more information about Quality of Service (QoS) Management please contact us on qos@au.fujitsu.com