CRM
Fujitsu's Corema application portfolio fills the gap between marketing analysis and enterprise customer touch-points, be they point-of-sale, legacy business systems, mobile wireless or Web services.
Corema provides a real-time, enterprise-wide view of customer information from a centralised repository of customer data - such as memberships, preferences, profile, contact history and marketing attributes - and allows the retailer to deliver a wealth of specific and relevant high-value services - such as loyalty programs - to customers in an instant.
Fujitsu's Corema Portfolio
Fujitsu's Corema solutions provide advanced architecture and functionality, and now cater for the smaller retailer as well as large enterprises. Corema has been proven by retailers of all sizes, including one retailer that operates the largest online retail loyalty system in the world. Providing true platform independence, Corema implementations operate on Informix, Oracle and Microsoft databases and a number of hardware platforms, for real-time responses on a 24 x 7 basis. With a full range of products and services tailored specifically to your business needs, the Corema solution offers unparalleled CRM capabilities.
PDF Corema Solutions (PDF, 157KB)
Corema Loyalty
Interfacing with your point of sale, Corema Loyalty manages in real-time the progress towards offers and promotions by any customer or household in any of your stores. 'Recognise, Reward and Revisit' - Corema Loyalty provides the flexibility and the power to keep your high-value customers coming back for more. More
Corema Relationship Manager
Comema Relationship Manager gives your employees a consistent, single customer view, whether accessed by sales, customer service, Web-shopping or retail outlet personnel. What's more, Corema Relationship Manager provides your customer with a consistent view of your business and delivers all the benefits of online loyalty. More
Corema Analytics
Corema Analytics stores all customer and transaction data to enable intelligent, focused and relevant marketing, regardless of your customer touch-points. Corema Analytics gives the operational and business users with your company the opportunity to analyse and report on the key aspects of your company performance, and to distribute information quickly and easily to those who need it. More
Corema Target
Corema Target gives your retail marketing group the tools you need to create and use target customer groups based on the behaviours you observe in your historical customer data. Using information from the Corema Analytics Data Warehouse, Corema Target allows users to identify groups or customer segments (using defined marketing criteria) to create specific offers to be delivered to your targeted customers in real time. More
Corema Services
Corema Services integrates the various components of the Corema portfolio. From needs analysis to ongoing technical support, Corema Services can be tailored to the specific needs of your organisation. More
Retail news
- Sep 19
- Consumers call for smarter technology to help them shop
Melbourne, September 19, 2006 – Almost half (47 per cent) of consumers say they will spend more with a retailer, providing the retailer has invested in the latest smart technology
- Sep 19
- Fujitsu and Reflexis Systems partner to deliver Retail Task Management solutions
Melbourne, September 19, 2006 – Fujitsu Australia Limited and Reflexis Systems Inc., the leader in retail task management software, have formed a strategic partnership to deliver advanced retail management solutions. Under the terms of the agreement, Fujitsu will be the exclusive distributor for Reflexis Systems in Australia and New Zealand, while integrating the Reflexis enterprise applications with its own software, services and hardware offerings.
- Sep 19
- Fujitsu launches Pervasive Retailing
Melbourne, September 19, 2006 – Fujitsu Australia and New Zealand today launched Pervasive Retailing, its unified framework of software, hardware, tools and services to enable anywhere, any time, every time retailing.
- Jun 22
- Fujitsu appoints industry experts to drive retail strategy
Sydney, June 22, 2006 – Fujitsu Australia and New Zealand today announced the appointment of Vaughn Clair and Conway Kosi to drive Fujitsu’s retail strategy and grow its retail business in Australia and New Zealand.
- Apr 11
- 1st Choice Liquor Superstore partners with Fujitsu to deliver digital media
Melbourne, April 11, 2006 – Fujitsu Australia has today been named the primary contractor for the continued rollout of a digital media network for Coles Myer’s 1st Choice Liquor Superstores across Australia. Fujitsu will manage a consortium of vendors to provide a full end-to-end digital media managed service across 45 1st Choice Liquor Superstores over the next three years.
