Local Government
2000Plus is a completely integrated suite of business applications for local government and water authorities, developed and supported by a world leader in information services.
Innovation
Fujitsu has a strong focus on providing innovative solutions to challenges being experienced in the local government and water authority sectors, and has recently implemented a number of initiatives, including:
- Assistance with the establishment and on-going support of 2000Plus, delivered as an ASP service to a number of Tasmanian councils
- A partnership with SecurePay Pty Ltd to allow Fujitsu local government and water utility customers to offer IVR and Internet payment options to their customers at reduced costs
- The provision of 2000Plus as a Web-enabled solution to deliver productivity at the desktop, and externally for customers
- A partnership between Fujitsu and Strategic Ecommerce Limited (SEL) to deliver purchasing productivity by fully embedding SEL's e-commerce buy-side technology within the 2000Plus applications
2000Plus serves the particular requirements of authorities in all states and is currently implemented in:
- Victoria
- Tasmania
- Western Australia
- New South Wales
- Queensland
2000Plus is scalable across authorities of any size. Our existing installations serve from 1,000 to 55,000 customers.
Property, rating and metered billing
Fujitsu's 2000Plus application suite comprises integrated modules to support a range of rating, billing and service delivery areas. These include:
- Property and land information
- Customer service management
- Valuations and property rates accounting
- Planning applications
- Building approvals
- Metered billing and charges
- Local laws and infringements
- Public health premises registrations and inspections
- Animal control
- Permits and notices
Financial
The range of financial modules can be integrated into the property, rating and metered billing modules outlined above. The financial modules include:
- General ledger
- Financial management, including project and job costing, loans, trusts, inventory, purchasing and contract management
- Asset management
- Accounts receivable
- Online receipting
- Debt management
- Accounts payable
- Payroll management and human resources
Platform
2000Plus is a client/server application incorporating a user-friendly GUI that is consistent across the entire suite. The client component will run on any Windows PC or in a Web browser.
Customer support
2000Plus is developed and maintained by our national support unit operating from Fujitsu's offices in Melbourne and Orange. Thirty personnel are responsible for full product development and customer support services.
Different support packages are available depending on our customers' in-house capabilities. Remote system administration services are provided, if required, in addition to the 2000Plus application and maintenance support received by all customers.
For new customers, comprehensive training, testing and implementation services are provided.
Fujitsu and local authorities
Fujitsu's business is based on the belief that any product or system must address the entire needs of the organisation it serves; and that the supplier must have in-depth knowledge of the customer's business in order to develop a successful solution for any one application.
Fujitsu is a world leader in information services and is actively involved in the local government and water authority application market, with a product offering that has been especially developed for that market. Authorities are able to implement a state-of-the-art application and have the security of dealing with a vendor that is financially secure and around for the long haul.