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  3. Fujitsu Helps Sydney Water with New Field Resource Management Solution

Industries:

  • Energy & Utilities

Offering Groups:

  • Consulting

Solution Areas:

  • Business Applications

Regions:

  • Australasia

Challenges:

  • To improve the productivity of Sydney Water's field maintenance workforce through more effective allocation and management of resources.

Benefits:

  • Money - The new solution will improve automation and increase efficiency, saving money.
  • Asset Management - Damaged pipes and other structural assets are repaired more quickly, reducing water loss, improving customer service and enhancing asset values.
  • Productivity - Field crews spend less time travelling and waiting between jobs and are more effectively deployed according to their skills and available equipment.
  • Improved Data Accuracy - Secure, real-time communications allows field crews to send information updates, eliminating double handling of data. The end result is more accurate and comprehensive reporting, leading to improved decision-making.

Sydney Water Corporation


Fujitsu Helps Sydney Water with New Field Resource Management Solution

Toyota

"The new system saves Sydney Water both time and money by helping to get the right crews to the right jobs on time. This has been a comprehensive business IT initiative in which Fujitsu has been a highly valued partner." Rob Pearsall, Solution Centre Manager – Asset, Sydney Water

Sydney Water expects to save a considerable amount each year and further improve maintenance response times, thanks to a new Field Resource Management (FRM) solution implemented by Fujitsu. The new $20 million system increases productivity and optimises asset management by improving the way schedulers allocate maintenance jobs to mobile crews, who communicate via wireless portable computers.

Download the complete Sydney Water case study to learn more (164KB)