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Fujitsu to deliver first unified Emergency Services Dispatch System to Tasmanians in need

News facts:
  • Fujitsu signs contract with the Tasmanian Department of Police, Fire and Emergency Management for the implementation of a new Computer Aided Dispatch system.
  • The system will be the first to unify Tasmanian Police, Fire, Ambulance and State Emergency Services (SES) organisations under one solution.
  • Fujitsu is partnering with local Tasmanian company, Synateq, to assist in delivering the project.
Sydney, April 07, 2016 – Fujitsu today announces it has signed a contract with the Tasmanian Department of Police, Fire and Emergency Management for the implementation of a new Computer Aided Dispatch system. The Emergency Services Computer Aided Dispatch (ESCAD) system will be leveraged across Tasmania’s emergency services organisations including Tasmanian Fire, Ambulance, State Emergency Services, and Police organisations, and will be the first unified system used in the state.
The ESCAD system will manage medical, police, fire and emergency incidents from the initial notification of an incident until its conclusion. The system is a valuable resource for emergency service call-takers, dispatchers, supervisors and emergency service responders as it has the ability to track the status and location of resources and analyse responses post-incident.
Fujitsu will partner with local Tasmanian company, Synateq, to assist in delivering the project. Fujitsu will also employ staff from within Tasmania and relocate some staff for the duration of the project. The Fujitsu system is currently in use by emergency services organisations in NSW, Queensland and ACT.
Mike Foster, CEO of Fujitsu, said: “We are very pleased to be working alongside the Tasmanian emergency services groups in the implementation of this essential system, which will help to ensure the best possible response to Tasmanians in need. Every minute in an emergency scenario can be the difference between safety and catasphophy. Fujitsu is proud to leverage our existing experience in Public Safety to ensure these critical situations can be managed with the utmost efficiency and precision.”
The ESCAD system to be implemented by Fujitsu will consist of Capita’s VISION CAD system software, as well as implementation services, configuration & customisation, interface development, training materials and ongoing support and maintenance for the five years following the systems’ launch.
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About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. Approximately 159,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.8 trillion yen (US$40 billion) for the fiscal year ended March 31, 2015. For more information, please see http://www.fujitsu.com.

About Fujitsu Australia and New Zealand

Fujitsu Australia and New Zealand is a leading service provider of business, information technology and communications solutions. We partner with our customers to consult, design, build, operate and support business solutions. From strategic consulting to application and infrastructure solutions and services, Fujitsu Australia and New Zealand have earned a reputation as the single supplier of choice for leading corporate and government organisations. Fujitsu Australia Limited and Fujitsu New Zealand Limited are wholly owned subsidiaries of Fujitsu Limited (TSE: 6702). See www.fujitsu.com/au.

Media contacts

Collin Duff-Tytler
Marketing Programs and Communications Manager
Fujitsu Australia and New Zealand

Phone: Phone: +61 2 9113 9346
Mobile: Mobile: +61 409 953 349
E-mail: E-mail: collin.duff-tytler@au.fujitsu.com

Date: 07 April, 2016
City: Sydney

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