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Product Support Services

Country-specific Support terms

The Support terms provide for the respective country the local service terms referred to in the service data sheets, and they list the countries that are enabled for the transfer of Support Pack Hardware:
Support termsOpen a new window (PDF, 450 KB).

The service terms apply to the following data sheets:

  • Support Pack Hardware
  • ServiceContract Hardware 
  • ServiceContract Fujitsu M10 and Oracle SPARC Enterprise Server
  • Support Pack Software
  • ServiceContract Software
  • InstallationPack
  • InstallationPack Fujitsu M10 and Oracle SPARC Enterprise Server