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  5. Robotic Process Automation as a Service helps MTV Finland to reduce repetitive processes and become less reliant on third-party consultants

Robotic Process Automation as a Service helps MTV Finland to reduce repetitive processes and become less reliant on third-party consultants

"We embarked upon a process of technological innovation, the final stage of which is the adoption of virtual servers and thin clients. These technologies, used by students and lecturers, have provided major advantages in terms of efficiency, maintenance, security, ease of use, and energy conservation."

Vincenzo Lezzi, Chief Information Officer Libera Università Maria Santissima Assunta

MTV has introduced Fujitsu Robotic Process Automation (RPA) to handle repetitive tasks. It is reducing costs, removing the potential for human error and boosting efficiency.

Customer

MTV is a Finnish media company and is part of the Bonnier Enterprise, with its roots firmly in television’s early days in the 1950s. This once small start-up has grown into a media company that broadcasts news, entertains its viewers and creates new experiences around the clock.

Challenge

Faced with declining advertising revenue, broadcasters must tighten their belts. MTV wanted to reduce costs by automating certain common processes, such as randomly selecting customer feedback for review, data entry, and invoicing.

Solution

Faced with declining advertising revenue, broadcasters must tighten their belts. MTV wanted to reduce costs by automating certain common processes, such as randomly selecting customer feedback for review, data entry, and invoicing.

Benefit

  • 70 percent reduction in costs associated with one specific process
  • Employees are more productive, less frustrated and able to focus on value-added tasks
  • RPA has enabled MTV to reduce its reliance on third-party consultancies
  • RPAaaS delivers robust operation and flexible scaling to a predictable cost with Fujitsu responsible for future scaling and maintenance

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CS_2018Apr_MTV (954 KB)