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End User Services and Patja service model helps Terveystalo to grow and make the patients’ management easy

"The importance of ICT is extremely critical for Terveystalo’s business."

Tuomas Otala, CIO, Terveystalo

The customer

Terveystalo is the largest healthcare service company in Finland. It offers versatile healthcare, occupational healthcare, medical and examination services in nearly 150 clinics around Finland. Its customers include private individuals, companies and communities, insurance companies and the public sector.

The challenge

Information was dispersed in several different systems. Fujitsu wanted to manage sales and marketing through one up-to-date system.

The solution

Microsoft Dynamics customer relationship management system integrated with Microsoft Outlook email application. The system can also be accessed with a web browser.

The benefit

  • Patja enables smooth changes in operations
  • Fujitsu takes responsibility in developing Terveystalo IT environment
  • Standardized operating model facilitates integration of IT in mergers and acquisitions

Download

Read the full Terveystalo case study (158 KB/A4, 2 pages)